Manager, Supplier Relations Chicago, Illinois, United States

Energy CX is redefining the energy brokerage industry as the fastest-growing player in the US. By bringing cutting-edge technology, advanced analytics, and innovative solutions, we are disrupting a space that has operated in the dark for too long. Why Energy CX? Recession proof industry Uncapped commission with competitive salary Entrepreneurial and ambitious culture with a great team oriented environment Fastest growing energy broker in the country One of the fastest growing companies in Chicago About this Job Energy CX is hiring a Manager of Supplier Relations to build its supplier relationship function from the ground up. Today, the company is leaving value on the table with suppliers, data isn\'t being captured, reconciliation has gaps, and relationships lack the structure needed to strengthen over time. This person will fix that: building trust and reinforcing strong, ongoing relationships with suppliers while designing the workflows and systems behind them, taking supplier processes from manual and ad hoc to automated and scalable, and representing the company as a credible, data-driven partner in the room. Objectives of this Role Own and develop the relationship between Energy CX\'s and our supplier partners Design and implement how Energy CX operationally works with suppliers Support negotiations around commission structures and incentive programs Monitor and flag opportunities to improve ECX\'s standing with key suppliers Surface intelligence about what suppliers are learning and prioritizing, and represent Energy CX proactively to suppliers Daily and Monthly Responsibilities Manage daily supplier communications and ensure timely resolution of all inquiries and issues Reconcile commission discrepancies against contract terms and maintain accurate tracking Validate and integrate new supplier data into ECX systems, flagging discrepancies as needed Track supplier rate and term changes, assessing their impact on deals and informing the sales team Manage supplier relationship touchpoints, including QBRs, with proactive preparation Monitor progress toward supplier incentive thresholds and identify opportunities to maximize outcomes Maintain a weekly scorecard tracking key operational metrics across supplier programs Conduct weekly reviews of supplier relationships, reconciliation, data capture, and contracts to proactively address gaps Skills & Qualifications Required: Experience managing external partner, supplier, or vendor relationships; comfortable serving as the primary point of contact and building trust with counterparts 5+ years of experience in the energy industry Strong process and workflow design skills; able to move supplier data collection, reconciliation, and reporting from manual/ad hoc to automated and scalable Comfortable owning commission reconciliation against contract terms and catching discrepancies before they compound Highly organized and proactive Strong Excel and data-tracking skills Preferred: Experience supporting contract negotiations around commission structures or incentive thresholds Background in brokerage or another supplier- or vendor-driven industry Experience building SOPs, reporting cadences, or tracking systems from scratch PTO 15 days All major holidays Full day off on Thursday and Friday of Thanksgiving Half day that Wednesday 12/24 - 1/2 Company break (Subject to be longer, but at minimum, all employees can expect this time off) Insurance Health Insurance We cover 75% of the monthly premium for employee-only plans, and 50% for plans that include dependents (child(ren), spouse, or family). Dental Insurance We cover 50% of the employee\'s monthly premium. Dependent coverage is available at the employee\'s expense. Vision Insurance Available at low monthly rates — starting around $5/month for employee-only coverage up to ~$11/month for family plans. Fully Covered by Energy CX (100%) Basic Term Life & AD&D Insurance Short-Term Disability Long-Term Disability Employer match 20% of total contribution on up to 5% of salary Additional Work from home on Fridays 20 work from home days per year (in addition to WFH Fridays) Frequent company events Energy CX Company Culture Our culture is not for everyone. It is designed for people who want to grow fast, take ownership and raise the bar every day. At Energy CX, we don\'t just work—we challenge each other to solve hard problems, innovate boldly and keep improving. We believe in personal growth, extreme accountability and building a team of exceptional people who push one another to be better. We live by The Four Forces of Innovation — the levers that power innovation at scale: Higher Standards - Raise the Bar Excellence isn’t reserved for launches or headlines. It\u2019s how we communicate, plan, and follow through. We value ownership, prioritization, focus, discipline, effective communication, action, efficiency, resourcefulness and maximizing value. Innovate It - Think Differently Innovation isn’t about flashy ideas, it’s about taking on new challenges and outgrowing what no longer serves. At Energy CX, we are experimenting constantly and building what the customer actually needs—especially when it breaks what came before. We value curiosity, experimentation, collaboration, bold thinking, long-term vision, customer centricity and simplicity. Continuous Growth - Better Every Day Growth is not perfection – it\'s our commitment to get better every single day. No matter how successful we become, we stay open, driven and aware that mastery is a process. We improve with feedback and through failures. We value grit, transparency, resilience, fulfillment, constant learning, and being one team. Do Good - Leave It Better Doing good is about serving others and creating lasting impact. The good we do doesn\'t usually return to us directly – and that\'s the point. We believe that every system we strengthen, every teammate we invest in and every customer we guide creates an impact we may never see. But we do it anyway because our work extends far beyond today. We value humility, community, kindness and leaving every person and project better than we found them. The Deal at Energy CX Our culture rewards personal growth and performance. If you want comfort, predictability or an easy path, this isn\'t the place for you. If you want to push boundaries, grow faster than you thought possible and help reinvent how the world buys energy, you\'ll thrive here. We are seeking exceptional individuals to join us. 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