Customer Service Representative

TWO MEN AND A TRUCK® is now hiring full-time enthusiastic, customer focused individuals! As a customer service representative, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment. What We Offer Starting pay: $13.50-$15.50/hour (Depending on Experience) Opportunity for 90-day performance based pay increase Opportunity for performance based incentives for meeting goals Dental and vision insurance available 401(k) retirement plan available Opportunities for career advancement Responsibilities Provide outstanding customer service on all calls and online inquiries Recommend moving services and products based on cost, availability, and customer specifications Input information into internal move software to provide accurate moving estimates and schedule moves Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns Prepare move-related paperwork and documents All other duties as assigned Requirements High school diploma or GED; associate’s degree in a related field preferred At least 1 year of sales and/or customer service experience Excellent customer service skills: effective listening and communication Ability to multi-task and enter customer data into move software while on the phone Confidence to initiate customer contact and comfortable asking for the sale Willing to submit to pre-employment background check and drug screen Creative problem solving skills Exceptional organization and time management skills Strong team player who works productively with a wide range of people and personalities Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Augusta, GA. The employer at this location is Thompson & Webster, LLC. #J-18808-Ljbffr