Client and Caregiver Ambassador

Client and Caregiver Ambassador The Client & Caregiver Ambassador is responsible for coordinating quality care for our clients and promoting a positive work environment for our staff. The CCA will oversee all aspects of the GUIDE program, communicate effectively the information needed for staff success, as well as identify problems and independently problem‑solve to promote customer satisfaction. The CCA will assist with applicant screening, interviews and hiring processes, including verification of references and background checks, and orientation. Benefits Competitive pay DOE Weekly Pay PTO, Holidays, Medical, Dental, Vision, 401k Insperity Perks: Earned Wage Access, Banking and Card Member Discounts, Cashback, and More Responsibilities Serve as a professional representative, communicating clearly and compassionately with clients, families, and staff. Coordinate client intake, scheduling, and care planning to ensure services are accurately set up and consistently delivered. Oversee the GUIDE program, including family communication, home visits, and matching caregivers to client needs. Support daily office operations and team goals, including collaboration across departments and quality improvement efforts. Assist with HR functions such as recruiting, onboarding, training, compliance, and employee support. Qualifications High School diploma Previous home‑care experience 1+ years of office administration experience 1+ years scheduling experience in home care or related business 1+ years experience as a Caregiver, CNA, or equivalent Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation’s first home‑care company and a leading employer of Hospice Aides. Operating through 300+ offices, our commitment to you is expressed through a family‑oriented culture that values and appreciates Hospice Aides, and a passion to put patients first. Join a nationwide network of caregivers who are making a significant difference in the lives of others through the personalized, home‑based care they provide. Interim HealthCare provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sexual orientation, national origin, age, disability or veteran status. #J-18808-Ljbffr Interim HealthCare