Associate Escrow Assistant

Escrow Assistant

Pay Rate: $24.00 - $25.00 per hour
Location: Sonoma, CA
Schedule: Full-Time
Work Environment: 100% Onsite

Position Summary

We are seeking a detail-oriented Escrow Assistant to support the Escrow Department by providing exceptional customer service and administrative support throughout the escrow closing process. This role is responsible for assisting with file preparation, document processing, fund handling, and maintaining accurate records to ensure timely and successful real estate transactions.

Responsibilities

• Provide administrative and clerical support to the Escrow team.
• Answer incoming calls, greet customers, and respond to inquiries professionally.
• Open new escrow orders and complete initial file setup.
• Assist with the deposit and distribution of escrow funds.
• Prepare written transmittals for funds and documents.
• Process reconveyances and maintain escrow files before and after closing.
• Gather required information and documentation to facilitate escrow closings.
• Perform pre-closing file maintenance and post-closing follow-up on assigned files.
• Maintain accuracy and confidentiality while meeting deadlines.

Qualifications

• High school diploma or GED required.
• Minimum of 1 year of experience in the escrow, title, or real estate industry.
• Strong customer service skills with a professional and courteous demeanor.
• Excellent verbal communication skills.
• Exceptional attention to detail and accuracy.
• Strong organizational and time management skills.
• Effective problem-solving abilities.
• Ability to prioritize multiple tasks in a fast-paced office environment.

Preferred Skills

• Escrow experience
• Real estate or title industry knowledge
• Customer service
• Detail-oriented
• Strong verbal communication
• Organizational skills
• Problem-solving abilities

Benefits (employee contribution):

• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Life insurance
• Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Rate of pay within the stated range will depend on the qualification of the applicant.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.