PM Barista Attendant

PM Barista Attendant

We are looking to add a PM Barista Attendant associate to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission.

A Barista Attendant is responsible for preparing, serving, and presenting a variety of hot and cold beverages, as well as related food items, while providing excellent customer service in a caf or similar setting. Hours include 12:00 PM - 10:00 PM.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Free Associate Parking
• Free Meal for every shift worked
• 25% Discount in Resort Outlets
• Hotel Discounts with OPL
• Friends and Family Discount

Core Responsibilities

• Beverage Preparation & Service: Prepare and serve coffee, espresso drinks, blended coffees, teas, and specialty cold beverages according to company recipes and standards

• Food Service: Serve prepared items such as pastries, sandwiches, soups, and snacks when applicable

• Customer Interaction: Greet customers warmly, present the menu, answer questions, and offer personalized recommendations based on preferences and dietary needs

• Order Taking: Accurately take drink and food orders, noting customizations (e.g., coffee blend, sugar/dairy ratios)

• Equipment Operation: Operate coffee-making equipment such as espresso machines, grinders, brewers, and milk from others

• Sales & Payments: Use the point-of-sale system to process cash and credit card transactions

• Workspace Maintenance: Keep the bar area, seating area, and equipment clean, sanitized, and organized

• Inventory & Restocking: Monitor and restock supplies like cups, lids, coffee beans, syrups, and pastries

• Opening & Closing Duties: Assist with setup, cleaning, and inventory tasks during shift changes

• Feedback & Suggestions: Communicate customer feedback to management and recommend new menu items

Skills & Qualifications

• Strong customer service and interpersonal skills

• Knowledge of espresso machines and brewing equipment

• Ability to work various shifts, including early mornings, evenings, and holidays

• Attention to detail in preparing drinks to exact specifications

• Basic math skills for pricing and inventory

• Understanding of health and safety regulations

• High school diploma or equivalent; relevant training or experience preferred

Work Environment

Fast-paced, customer-facing role in a caf or food service environment. Requires standing for long periods, lifting light items, and working in a potentially noisy setting.

In summary, a Barista Attendant combines beverage expertise, food service skills, and strong customer service to deliver a positive experience while maintaining a clean, well-stocked, and efficient workspace