Business Analytics Lead Analyst, VP

Responsibilities Analytics professional with experience in analytics and credit card products. This role is responsible for managing retail client relationship and driving sales growth and profitability by providing cutting‑edge statistical solutions. Role requires retail client interaction to develop innovative growth opportunities, including ECM marketing optimization and partner‑facing reviews of opportunities and program performance on a weekly basis. The reviews include customer insights, performance updates at segment level, and recommendations of marketing treatment to grow sales and revenue. Expectation is to provide insights and deep dives on opportunities and challenges to ensure ongoing investment from partners into the credit program. Deep card experience (preferably retail cards for both consumer and commercial products) combined with strong proficiency in SAS, SQL, Python, & AI prompt engineering. Marketing Analytics: Segmentation, contact strategy, targeting enhancements through ML and design of experiments on various offer testing. Step‑change programs to identify opportunities leading to a roadmap that drives multi‑fold growth in revenue. This is a critical role for USCC’s ability to deliver on plan as well as develop opportunities to maximize customer engagement. Interface with multiple stakeholders from Marketing, Partner Management, Risk Finance, Technology, including retail clients. Scope of the Role Development and implementation of analytics to drive business growth and deliver on financial commitments. Build and lead a team of onshore/offshore analysts to drive the sales and lending marketing programs. Lead development of a full suite of analytical tools to identify growth recommendations for credit card programs with a prioritization engine to identify & execute projects. Collaborate and influence retail partners to implement strategies capitalizing on opportunities identified through analytical insights. Lead test agenda to continuously learn and drive innovations; build strong cross‑functional working relationships. Be accountable for audit and control requirements; understand regulatory implications and develop mitigation/opportunity strategies. Qualifications 6–10 years of financial services experience, with deep expertise in the wealth business, sales‑force management, and data analysis; strong project‑management skills to lead large cross‑functional initiatives. Bachelor’s Degree required (graduate degree preferred) in a quantitative field such as statistics, finance, economics, or behavioral sciences. Outstanding interpersonal relationship‑building skills and ability to communicate complex subjects in concise, simple language; exhibit exceptional influencing skills to drive alignment and successful outcomes. Highly intuitive financial acumen; deep analytical expertise in statistical modeling with a focus on innovation using big data, machine learning, and data‑driven analysis. Problem‑solving skills with a passion to drive analytical innovation. Benefits and Compensation Primary Location: Schaumburg, Illinois, United States. Full‑time salary range: $125,760.00 – $188,640.00. In addition to salary, Citi’s offerings may include discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. Equal Opportunity Employer Citi is an equal‑opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Accessibility Information If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr Citi