Quality Technician II

Pay Range: $25 to $29/Hour on W2

Job Purpose
Performs quality activities to support testing and failure analysis of returned products. Understands all governing SOPs/WIs for CIS work and performs all work compliant to them. Documents all testing/analysis results and overall conclusion in Global Complaint Management System (GCMS). Works closely with other technicians and quality engineers in CIS. Identifies opportunities to improve the quality of the product investigated.

Your Responsibilities Will Include:
Performing troubleshooting and analysis of all electrical/electronic/mechanical aspects of returned devices with user complaints
Documenting all investigations/analysis results in GCMS
Identifying areas of improvement both for product and process
Training to all documents and procedures related to the role in a timely manner
Assisting in maintaining CIS lab and its equipment
Working closely with quality engineer to update investigation results based on feedback
Performing product record reviews as needed

Minimum Qualifications
Associate degree or better in Electrical/Electro-mechanical with 2+ years of relevant experience in lab failure analysis.
Med device and Electrical testing experience is a preferred.
Able to solve problems and use lab equipment including meters, Products, X-Ray machine, cutting tools, etc.
Intermediate computer skills with Microsoft Office tools including Word, Excel, and Outlook
Ability to collaborate with other team members.
Good verbal and writing skills.
Must be available to work in San Diego onsite possibly for a few day to months if needed. Then the resource will transfer to the Valencia site.

Preferred Qualifications
1-2 years' experience in similar role
Experience in Medical Device industry
Familiarity with SAP and Salesforce
Familiarity with Post Market requirements and systems