Restoration Estimator

Restoration Estimator

Our Restoration Estimator prepares scopes and estimates for reconstruction and emergency services on site, scoping losses, creating estimates using Xactimate software, and securing the project. This role is divided timewise being approximately 50% in-person and 50% from a desk.

The ideal candidate will have:

• Strong attention detail, reducing errors and omissions.
• Ability to create more competitive and professional bids faster.
• Ability to free up project managers to focus on active jobs

Responsibilities include:

• Inspect properties for damage to include interior damage
• Meet with home and property owners to conduct on-site inspections and scope generation.
• Complete estimates within 24 hours of assignment.
• Meet all service standards set forth by the client or the company.
• Estimate each loss using a 3rd party estimating software, Xactimate or Symbility.
• Work closely with insured and interested parties to obtain agreement and close opportunity.
• Ensure each project achieves a minimum gross profit margin as determined by company standards.
• Communicate and document any change orders and insurance supplements.
• Build and maintain business relationships with insurance adjusters, brokers, and TPA's.
• Responsible for being the first contact for homeowners when participating in the on-call rotation.
• Meet Net Promoter Score of minimum monthly average of 70.
• Closing the Loop 100% of the time within 24 hours.

Competency Knowledge, Skills and Abilities:

• Knowledge of Microsoft Office applications (Outlook, Word, Excel)
• Knowledge of our main operating systems; RMS, Xactimate and Symbility
• Customer Service Skills
• Communication skills
• Administration skills
• Ability to learn and operate our primary operating systems
• Ability to create documents
• Ability to answer and communicate with customers over the phone and face to face
• Ability to work independently
• Ability to work in a team environment
• Ability to coordinate multiple jobs within the same time frame
• Stress Management and Composure
• Maintain a level of confidentiality

Required Education and Experience:

• Bachelor's Degree or equivalent industry experience
• Experience with Xactimate and Symbility software

Physical Requirement:

• Must be able to climb and scope roofs
• Must be able to stay in a stationary position up to 80% of the time
• The person in this position needs to frequently move about a customer job site (indoors and outdoors)
• Occasionally ascends and descends a ladder to service customer sites
• Must be able to communicate and converse with customers over the phone and face to face
• Ability to safely operate a company vehicle

Reasonable Accommodation for Disability:

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Compensation: $60,000.00 per year

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results