Financial Aid Specialist

Salary: $21.09 - $22.83 Hourly
Location : Hobbs, NM
Job Type: Full-Time
Job Number: 2026-00027
Department: Financial Aid
Opening Date: 06/03/2026


Description
The Financial Aid Specialist shall report to the Director of Financial Aid. Duties and responsibilities include, but are not limited to, the following:

• Reviews financial aid applications and materials for completeness and eligibility;
• Verifies accuracy of documents and data; analyzes discrepancies between FAFSA applications, verification documents, and student information; determines resolution if needed;
• Requests additional information for incomplete applications; processes all documentation per federal, state, and institutional guidelines; performs need analysis;
• Determines eligibility and processes student financial aid offers within the Banner system;
• Ensures students, parents, staff, and federal/state agencies receive high quality customer service by assisting with inquiries and resolution of issues;
• Reviews and reconciles all financial aid resources, including scholarships, grants, loans, and work-study;
• Prepares reports and invoicing for financial aid programs;
• Assists with other office functions as needed, including cross training of other department duties;
• May participate in the annual audit of student records;
• May serve on various campus committees as assigned;
• Performs other duties as assigned or required;
• Nothing contained herein shall limit the President in assigning the employee to any of the various college activities for which he/she would be qualified in order to meet the needs of New Mexico Junior College.

Qualifications

• High school diploma or equivalent required, Associate's degree preferred;
• Six (6) months experience working in a financial aid office; OR an equivalent combination of education, training, and experience.

Additional Qualifications

• Knowledge of college admission policies, standards and procedures.
• Knowledge of Federal and State laws, regulations, and policies pertaining to financial aid.
• Knowledge of customer service standards and procedures.
• Knowledge of automated records processing.
• Skilled with work-related computer software.

• Skill in presenting ideas and concepts to effectively communicate with internal and external customers.

• Skill in resolving problems and implementing results.
• Ability to gather and analyze data, make simple calculations, and prepare reports.
• Ability to assist customers who may be confused, agitated, or hostile.
• Ability to establish and maintain effective working relationships.

Additional Information
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. This position is not eligible for Visa Sponsorship.

This is a twelve-month non-exempt position. Standard benefits apply.
To apply, submit the NMJC application form via the NMJC website ()
New Mexico Junior College Employee Benefits

Insurance for New Mexico Junior College is offered through New Mexico Public Insurance Authority. High coverage and low coverage options are offered for medical and dental insurance so employees can choose the plan that's right for them. NMJC covers 80% of employee insurance premiums.


High and Low Option - Health insurance is offered through:
Blue Cross and Blue Shield of New Mexico
Presbyterian Health Plan


High and Low Option - Dental insurance is offered through:
United Concordia
Delta Dental


Vision insurance is offered through Davis Vision

Life insurance is offered through The Standard Life Insurance Company
NM Educational Retirement Board As a public educational employee of New Mexico, one of your benefits is a defined benefit pension plan for your retirement. This pension plan ensures you get paid monthly for the rest of your life when you retire! All active NMJC full-time employees must participate as regular members in salary deduction payments as NMERB needs. All earnings shall be subject to retirement withholding. Some part-time NMJC employees may be required to participate. For more information, contact the Human Resources Office.


403(b) Retirement Plan -A 403(b) plan (tax-deferred annuity or TSA) is a retirement plan offered by public schools. This plan lets employees defer some of their salary into individual accounts. All full-time and part-time employees may participate on a salary deduction basis in a 403(b) tax-deferred retirement plan. For more information, contact the Human Resource Office.


NMJC has entered into a partnership with Nor Lea Hospital to operate the Thunderbird Health Center, ensuring that high-quality healthcare services will be readily accessible to the campus community. The Thunderbird Health Center is available at no cost to NMJC students, faculty, and staff. Participants will not need insurance to access limited primary-care services at the Thunderbird Health Center.


Annual CORE (Center Of Recreational Excellence) Corporate Membership is for full-time employees and their eligible family members.


- NMJC offers a campus Wellness Program to promote individual wellness among members of the campus community through education and prevention. This program requires full-time employees to take ONE (1) hour each week from work to participate in physical activity. To sign up for this program, you must complete the NMJC Wellness Program Participation form and turn it in to the Human Resources Office.

Staff Tuition Waiver - A full-time employee of NMJC, their spouse, and eligible children are entitled to a total of nine (9) credit hours of tuition-free credit courses per semester, including course fees. In addition, a full-time employee of NMJC, their spouse, and eligible children can take (1) community education course/offering at no cost per semester, provided (i) NMJC employed the full-time employee as of the date of registration for such class or classes and (ii) the minimum number of paid enrollees has been attained to offer the class.
A full-time employee of NMJC, their spouse, and eligible children are each entitled to one (1) non-credit workforce training/program per fiscal year, provided: (i) NMJC employed the full-time employee as of the date of registration for such training/program and (ii) the minimum number of paid enrollees has been attained to offer the class.