Quality Assurance (QA) Technician

QA Technician - 2nd Shift (2:30pm-11pm)

Are you passionate about quality and precision? Do you have an eye for detail and a knack for improving processes? Join Highland Baking Company in the South Carolina location as a Quality Assurance Technician and play a vital role in ensuring our products exceed industry standards and delight our customers. We want to hear from you if you thrive in a dynamic environment and are committed to excellence, a value we hold in high regard!

As a QA Technician, you will perform inspections and tests to ensure our products meet established quality standards. You will work closely with production teams to identify and resolve quality issues, ensuring our customers receive products that meet their expectations. Additionally, you will play a key role in maintaining a safe working environment by adhering to safety protocols and promoting safe practices.

Key Responsibilities:

• Quality Inspections: Regularly inspect raw materials, in-process items, and finished products to ensure they comply with quality standards and specifications.
• Testing: Perform various tests (e.g., dimensional, functional, visual) to evaluate product quality and performance.
• Documentation: Accurately document inspection results, test data, and any deviations from quality standards. Maintain detailed records of quality control activities.
• Defect Identification: Identify defects and non-conformities and work with production teams to address and resolve these issues promptly.
• Corrective Actions: Assist in identifying root causes of quality problems and implement corrective actions to prevent recurrence.
• Equipment Maintenance: Maintain and calibrate quality control equipment to ensure accuracy and reliability.
• Compliance: Ensure compliance with industry standards, regulatory requirements, and company policies.
• Reporting: Prepare and present quality reports to management, highlighting key findings and recommendations for improvement.
• Training: Provide training and guidance to production staff on quality control procedures and best practices.

Safety Responsibilities:

• Conduct regular safety inspections of the workplace to identify potential hazards and ensure compliance with safety regulations.
• Promptly report any safety incidents, accidents, or near-misses to the appropriate personnel and assist in investigating the root causes.

Requirements:

• Strong knowledge of MS Office Suite.
• Exceptional attention to detail and strong analytical skills to identify and address quality issues.
• Excellent verbal and written communication skills. Ability to effectively communicate quality issues and solutions to various stakeholders.
• Strong problem-solving skills with the ability to think critically and make decisions quickly.
• Ability to work independently and collaboratively in a team environment.
• Work effectively with production teams and other departments to ensure seamless communication and resolution of quality issues.
• Commitment to maintaining a safe working environment and promoting a safety culture.

Benefits:

• Competitive salary and benefits package.
• Comprehensive health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Opportunities for professional development and career growth.

The position requires physical activity such as reaching, bending, twisting, squatting, lifting 50 pounds or more, and standing for 8-12 hours daily.

Highland Baking Company is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.