Onsite IT Service Center Lead — VIP Support (DC)
GovCIO
GovCIO is looking for an experienced Service Area Manager in Washington, DC. The incumbent will lead the Customer Service Center, ensuring top-tier IT support and adherence to Service Level Agreements (SLAs). Strong leadership and a data-driven approach are crucial. Key responsibilities include managing a team, implementing operational improvements, and enhancing service quality. A Bachelor’s degree in Computer Science or a related field is required, along with 10+ years of relevant experience. #J-18808-Ljbffr GovCIO
Vacancy posted 3 days ago
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