Cocktail Server

ABOUT US:
The h.wood Group is a Los Angeles based lifestyle and hospitality company with establishments and events across the United States and Europe. We are committed to providing a warm, inviting, and uniquely lavish experience for our diverse clientele. Our company is built on integrity, creating the world's best restaurants, nightlife, and events.

ROLE SUMMARY:
The Cocktail Server is responsible for taking beverage orders, in a friendly, courteous, and timely manner. They must be knowledgeable about the different types of drinks and be able to make recommendations to customers based on their preferences. The cocktail server must also be able to handle cash and credit card transactions and maintain a clean and organized work area. The ideal candidate will have prior experience in a high-volume, fine dining environment.

RESPONSIBILITIES:

• Greet guests in a positive, friendly manner, making them feel welcome.
• Guide guests through all phases of their experience.
• Exhibit proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages.
• Oversee table maintenance, coordinate service at the table with fellow team members.
• Work with TSA in clearing and resetting tables.
• Works with TSA in keeping service stations stocked with silverware, glassware, share plates, etc.
• Works with a sense of urgency to anticipate customer needs and other team members.
• Handle cash and credit card transactions
• Maintains cleanliness of stations with necessary equipment including silverware, linen, condiments, and bottled beverages.
• Responsible for maintaining appropriate inventory and proper condition of equipment and operating supplies.
• Communicates with management, and all other service staff regarding all customer needs, comments, or incidents.
• Follows all procedures and policies set forth by the company, division, and Health Department following all health and safety regulations.
• Performs all opening and closing duties as assigned.

REQUIREMENTS:

• Must have a minimum of 1 year cocktail service experience in a high-volume setting.
• Must have a valid CA food handlers' certificate.
• Must be 21+ years of age.
• Must be authorized to work in the United States.
• Must be able to stand during entire shift, often up to 8 hours with frequent bending, squatting, and lifting plates, boxes, and objects up to 30lbs.
• Must be able to work different shifts, including weekends and holidays.

PERKS:

• Dental and Vision insurance with company contribution offered the first of the month after 60 days of employment.
• Company Dining Discounts.