Systems Administrator III

Systems Administrator IIITryfacta is seeking a Systems Administrator III for our client in 1100 San Jacinto Blvd, Austin, TX 78701. This is a temporary contract assignment. If you meet the qualifications listed below and are interested, please apply now!Position Title: Systems Administrator IIILocation: 1100 San Jacinto Blvd, Austin, TX 78701Duration: 6 monthsEssential Duties Responsible for overseeing agency endpoint devices (desktops, laptops, phones), including configuration management, imaging, software deployment, and vulnerability remediation. 3+ years experience administering Microsoft Configuration Manager (MCM, MECM, SCCM, SMS), including OS management (imaging, task sequences, updates), and software management (applications, packages, updates). Experience with Mobile Device Management platforms (InTune, Airwatch/Omnissa, etc.), including device configuration and application deployment. Experience with endpoint vulnerability management.Additional Duties Performs mid-level systems administration tasks within ISD. Installs, configures, maintains, and administers computers, laptops, mobile devices, servers, operating systems, and applications. Analyzes, troubleshoots, and resolves system hardware, software, and networking issues; provides status reports to management. Cross-trains to provide backup to other systems administrators on critical agency systems. Researches, develops, and documents operating procedures for technical support, troubleshooting, and maintenance. Studies existing information processing systems to evaluate effectiveness, and recommends new systems to improve production or workflow as required. Assists with managing the roles and access privileges of users and devices to a variety of applications to prevent unauthorized access. Participates in Tier 2 user support duties; covers Tier 1 support duties when needed. May evaluate and recommend action on testing and certification of system software and hardware upgrades. Maintains regular work schedule. Performs all other related duties as assigned.Acquisition of skills and capabilities The Office of the Governor's Information Services Division is seeking to recruit staff to join with a set of required experience and capabilities. ISD will accept that these skills, capabilities, and experiences may be acquired in different ways as described below; Graduation from an accredited four-year college or university with major coursework in computer science, management information systems, or a related field, and two (2) years of professional experience in systems support and/or systems administration work. Four (4) years of professional experience in systems support and/or systems administration work within an IT department. Professional experience for six (6) years performing systems support and/or systems administration work in a state, city, government, or commercial organization but outside of an IT department with no such title held.Job Description Knowledge, Skills, and Abilities Requirements Knowledge of Microsoft configuration management systems (SMS/SCCM/MECM/InTune). Knowledge of systems administration, computer hardware, software configuration and troubleshooting. Knowledge of operating systems and applications. Knowledge of wired and wireless networking and associated technologies (IP networking, DNS, DHCP, VPN). Knowledge of computer scripting languages (Powershell). Knowledge of server virtualization technologies. Knowledge of web conferencing technologies (Teams, Zoom, GoToMeeting/Webinar, webcams, microphones). Skill in administration of Microsoft Windows. Skill in administration of Microsoft Office products. Skill in administration of Microsoft 365. Skill in administration of Active Directory. Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Skill in solving problems. Skill in scheduling, testing, installing and implementing system software. Skill in troubleshooting computer systems. Ability to recognize, analyze, and resolve complex technical issues. Ability to analyze systems and procedures. Ability to write and revise standards and procedures. Ability to handle multiple projects. Ability to use network management, administration and other system administration tools. Ability to communicate effectively.Registration, Certification or Licensure Valid Texas Driver's License.Physical Requirements and/or Working Conditions This classification functions in a standard office environment. Ability to move up to 30 Ibs. Ability to drive and travel as needed. Will need to move about the office to access file cabinets, office machinery, set up conference rooms for meetings, etc. Must be able to communicate and exchange accurate information via phone, computer and in person. Must be able to observe and evaluate data in a variety of formats, including hard copy, electronic and media formats. Repetitive use of a keyboard at a workstation. Work with overlapping projects and deadlines. Work as a team member. Have direct customer contact. Work with sensitive and confidential information. Must be able to occasionally work hours that may include nights, weekends, and holidays, as needed. Must be able to participate in after-hours, weekend, and holiday on-call support duties (done on a rotating basis with other systems administrators). Must be able to support users remotely and in person.Tryfacta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.