Asset Protection Detective, Montgomery Mall - Full Time

Asset Protection DetectiveBe part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.Job OverviewOur Asset Protection Security team uses advanced technology and analytics tools to reduce shortages and protect our bottom line. As an Asset Protection Detective, you will have the opportunity to receive expert training and develop your skills in this role. You will create and foster relationships with store teams and law enforcement agencies. Our goal is to protect company assets while maintaining a safe, customer-centric shopping environment.What We Can Offer YouJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.Some additional benefits we offer include: merchandise discounts, performance-based incentives, annual merit review, and an Employee Assistance Program with mental health counseling and legal/financial advice.What You Will DoUse surveillance techniques to help identify and apprehend individuals who shoplift and dishonest employeesUnderstand and leverage de-escalation tools in order to provide a safe and secure environment for our customers and colleaguesRecover stolen merchandiseResearch and provide statements and evidence to support investigationsPrepare reports on theft incidents, investigations, and auditsMaintain strict compliance with the law and company policies regarding apprehensions, searches, and evidence preservationBuild and maintain partnerships with store colleagues, as well as outside groups, such as law enforcementTestify in court for criminal and civil casesTrain colleagues on protocols to help protect company assetsRespond to alarm conditions and work on special assignmentsFacilitate first aid for customers and colleaguesFoster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communitiesWho You AreFlexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctualityA resourceful self-starter who can adapt quickly to changing prioritiesAbility to communicate and share information with diverse groups of customers and peersEnjoy working as part of a team, as well as independentlyObtain and maintain required licenses, trainings, and certificationsHigh School Diploma or equivalentEssential Physical Requirements You Will PerformWalking, standing for extended periods; bursts of quick movementApprehension of subjects in accordance with company policyRequires hearing, close vision, color vision, and ability to adjust focusOccasional stooping, kneeling, crouching, and reaching above eye levelAbility to spend long periods of time in enclosed areasLifting and moving items up to 30 poundsAbout UsThis is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. Macy's