Escalation & Process Improvement Lead
$79.4k - $135kASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is seeking a Process Improvement & Automation Lead in Phoenix, AZ. In this role, you will oversee the escalation and service-recovery processes, ensure swift resolution of high-priority incidents, and drive continuous improvement of workflows. Qualifications include a Bachelor's degree in IT or related fields and 4-6 years of relevant experience. Compensation ranges from $79,400 to $135,000, reflecting various factors of the role. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
$79.4k - $135k
Position Overview The Process Improvement & Automation Lead owns the enterprise escalation and service‑recovery process so that complex issues exceeding standard support channels are resolved quickly, transparently, and consistently. This role serves as the central coordination...Process improvementContract workTemporary workWork at officeShift work- ...America Pharmaceutical Inc. is looking for a Senior Manager, Process Optimization to lead initiatives enhancing operational efficiency within... ...operations. Key responsibilities include implementing process improvements, analyzing performance data, and supporting change...Process improvement
- Mineral Processing Leader Job available in these locations: Elko, NV, United States Salt Lake... ...us, you’ll get the opportunity to… Lead process engineering activities for projects... ...Drive process optimization by improving recovery, throughput and operational reliability...Process improvementWork experience placementWork at officeLocal areaWork from homeFlexible hours
- ...Job Title Process Improvement & Change Lead Client Company/Dept. Name rizona Department of Economic Security (ADES), AZ ddress 1802 West Jackson #100 City Name Phoenix State Name Z-Arizon Zip Code 85007 If others (Address) Duration of the project Undetermined Start Date...Process improvementRemote workRelocation
$114.08k - $218.03k
...special and impactful. The Opportunity As a dedicated Business Process Owner Lead, you will lead planning for highly complex processes... ...and capabilities with business needs to materially change and improve business performance. Serve as strategic advisor bringing diverse...Process improvementWork at officeRelocation packageFlexible hours$59.03k - $81.17k
...Process Technician Lead We are seeking an experienced and detail-oriented Process Technician Lead... ..., with a focus on continuous improvement and driving operational excellence in... ...point of contact for troubleshooting, escalations, and resolution of process or equipment...Process improvementFull time$59.03k - $81.17k
...Corning is one of the world’s leading innovators in glass, ceramic... ...and detail-oriented Process Technician Lead to join our... ...with a focus on continuous improvement and driving operational excellence... ...contact for troubleshooting, escalations, and resolution of process or...Process improvementFull time- ...: The Inventory Processing Lead coordinates activities and provides coaching and guidance to employees on the team. You will work alongside... ...: train and develop a group of employees, ongoing process improvement. Problem solver, analytical, professional, and...Process improvementFull timeFor contractors
$60k - $80k
...Kikoff’s most complex and sensitive customer escalations - the cases that go beyond what... ...importantly, you will help the broader org improve and scale: auditing ticket quality, documenting... ...fixes and improvements in our processes. This is a high-ownership role for someone...Process improvementLocal area- ...Operations Manager – DDLC Support leads day-to-day delivery operations for... ...and other stakeholders to optimize processes and drive continuous improvement. The manager oversees a dispersed workforce... ..., quality oversight, and issue escalation and resolution as needed. Implement...Process improvementContract workFor contractorsFor subcontractorWork at officeWorldwide
- ...responsible for the accurate and timely processing of deposit operations transactions, with... ...transactions, identifying unusual patterns, and escalating concerns in accordance with bank policy.... ...customer support, to resolve issues and improve processes. Assist with report monitoring...Process improvementWork at office
- ...procurement of high-quality plasma that is processed into plasma-based therapies. Kedrion... ...drive life‑saving outcomes. As a Processing Lead , you’ll manage the behind‑the‑scenes... ...with management about workflow issues and improvement opportunities. Perform quality control...Local area
- ...chemicals and pests, keeping the process as natural as possible at... ...Operations Manager is responsible for leading and optimizing end-to-end... ..., Compliance, and IT to improve system accuracy, reduce risk,... ...continuous improvement. Serve as the escalation point for complex inventory,...Process improvementWork at officeLocal area
- ...Respond to employee and candidate inquiries, escalating complex issues as needed. Build... ...: Coordinate employee lifecycle processes, including onboarding, transfers, promotions... ...Operational Excellence & Continuous Improvement: Identify and implement process...Process improvementWeekly payWork at officeImmediate startMonday to Friday
- ...Akima, LLC is seeking a Case Processing Manager in Phoenix, AZ, responsible for overseeing operations that support ICE officials. This includes managing a team of case processing specialists and ensuring compliance with federal guidelines while maintaining data integrity...
- ...operational excellence while applying AI tools to improve MBD workflows, reporting, and content processes. Location This position can be based in any of the... ...intake processes, prioritization frameworks, and escalation paths. Manage tracking systems for milestones, owners...Process improvementWork at officeRemote work
- ...standard operating and change management processes Identify trends within the data and (... ...and experiments to address areas for improvement Liaison with teams to ensure the right processes and escalation paths are in place Lead the change management and communications...Process improvementWork experience placementWork at office
- ...establish case strategy, recommend solutions, and propose process improvements. Produce clear, well‑organized written work demonstrating accurate... ...Agreements (SLAs) and report case progress, status, and escalations to supervisors. Assist in hiring and training new team...Process improvementWork at officeImmediate start
- ...world‑class client service and industry‑leading technology solutions, Fragomen helps... ...along with recommending solutions and process improvements. Generate clear, well‑organized written... ...case progress, status, and escalations to supervisor. Assist in the hiring and...Process improvementWork at officeImmediate start
- ...drive revenue growth. Backed by leading fintech investors including... ...give CX teams the tools and processes to work efficiently. This... ...align with department KPIs and improve team productivity, accuracy,... ...reporting Analyze ticket trends, escalation patterns, and resolution data...Process improvementFlexible hours
$83k - $87k
...models, applying continuous improvement initiatives, and team growth... ...communicate proposed solutions or processes that will avoid future or... ...issues; timely resolve issues escalated by the client Manage staffing... ...Other Participate or lead due diligence, implementation...Process improvementContract workTemporary workWork at officeRemote workTrial periodFlexible hoursShift work- About the Role: We are seeking a highly motivated AI Process Improvement Analyst to join our high‑performing team within the Business Operations... ...improvement. Responsible for incident management and escalation of issues related to our internal platform and automated...Process improvementWork at officeFlexible hours3 days per week
- ...compliance tracking, and administrative processes. This position serves as a central... ...Identify workflow gaps and recommend process improvements. Assist management with operational... ...with owners, tenants, vendors, and staff. Escalate issues requiring management review....Process improvementWork at office
- ...Advyzon Investment Management) to lead and scale the firm’s client... ...while serving as the primary escalation point for complex operational... ...develop scalable operational processes, enhance service delivery,... ...grow. Drive continuous process improvement initiatives and service...Process improvement
- Kedplasma in Phoenix, Arizona is seeking a Processing Lead to oversee plasma processing operations. In this role, you will ensure compliance with cGMP and regulatory standards, manage inventory, and support the production of therapeutic products. The ideal candidate has...
- ...Regional Corporation is seeking a detail-oriented professional to oversee administrative support operations for immigration case processing. The successful candidate will manage a dedicated team, ensuring compliance with agency protocols while maintaining high-quality...
- Akima is seeking a Case Processing Manager in Phoenix, AZ. The role involves managing a team responsible for assisting ICE officials, overseeing administrative operations, and ensuring compliance with federal guidelines. The ideal candidate will have over seven years of...
- Chromalloy is seeking a Chemical Engineering Subject Matter Expert to lead chemical processing technology for turbine component manufacturing and repair worldwide. You will drive process standardization, safety, and sustainability while advancing technology across Chromalloy...Worldwide
- Kedrion Biopharma GmbH in Phoenix, Arizona is seeking a Processing Lead to manage the processing, storage, and shipping of plasma. The ideal candidate will have a high school diploma and at least one year of experience in a laboratory or warehouse environment. Responsibilities...
- ...is seeking a seasoned mainframe professional in Phoenix, AZ to lead complex problem resolution and develop scalable automation solutions... ...while working with z/OS and related platforms to enhance data processing pipelines. You’ll collaborate with cross‑functional teams,...
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