Inbound Sales Representative

Spectrum Job OpportunityJoin Spectrum and unlock your potential with competitive pay starting at $20/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.Do you enjoy connecting customers with solutions that fit their lifestyles? At Spectrum, you'll help guide customers to the right combination of cable, internet, home phone and mobile services, ensuring every interaction brings genuine value. Your expertise will directly shape customer satisfaction and drive our team's success.ResponsibilitiesHow You'll Make an ImpactEngage customers by evaluating needs and recommending the best Spectrum products and servicesEducate customers on product features and benefits, promoting bundled solutions for maximum valueConsistently achieve weekly and monthly sales targets by applying effective sales techniquesBuild trust and rapport with new, existing and former customers to encourage long-term loyaltyAddress retention calls and resolve billing inquiries, ensuring customer satisfaction and retentionMaintain up-to-date knowledge of Spectrum campaigns, pricing and product offerings to answer all customer questionsDemonstrate professionalism and courtesy in every interaction, supporting efforts to simplify the purchasing experienceWorking ConditionsOffice environment with variable hours, including weekends, holidays and split days offQualificationsWhat You'll Bring to SpectrumRequired QualificationsEducationHigh school diploma or equivalentExperience+1 year of sales experience, preferably in voice, data or video solutions or 0.5 years of internal billing agent experience with sales success+1 year of customer service or call center experience0.5 years of sales experience or 0.25 years demonstrated sales success at SpectrumSkillsStrong understanding of cable communications products including video, data, voice and mobileFamiliarity with billing systemsSkilled in needs analysis, objection handling and closing salesCapable of meeting and exceeding sales goalsEffective verbal, written and interpersonal communication abilitiesProven computer proficiencyAbility to multitask and respond to customer inquiries promptlySound judgment, initiative and ambitionGoal-oriented, determined and self-confident problem solver