Wellness Center Receptionist- Part Time 3 PM - 7 PM

Job Description

Job Description

Description:

The Wellness Center Receptionist is responsible for front desk operations, including opening and closing the Wellness Center. This position serves as a receptionist to members, staff, residents, and/or guests entering the Wellness Center. Responsibilities include answering the telephone, greeting and assisting members, monitoring their activities, performing administrative support duties, and supporting the opening and closing of the facility.

Rate: $15.00 - $17.79 per hour.

Schedule:

• 3 pm - 7 pm, two to three shifts between Monday & Friday
• 5:45 am - 8:30 am, Thursday and Friday are possible.
• 9 -15 hours per week, with the possibility for more. (opening hours and coverage/support )

· High school diploma required with the ability to complete basic clerical and cleaning tasks.

· Fitness, hospitality, or recreation experience preferred.

· Possess computer experience with proficiency in Word, Excel, and Outlook.

· Possess a command of the English language, both written and spoken.

· Ability to provide outstanding customer service using a friendly, outgoing, and customer-service oriented approach in person and by telephone.

· Ability to work closely with the senior population in a calm, cooperative, respectful, and professional manner.

· Ability to be highly organized, maintain a high level of accuracy, and detail- focused.

Self-motivated with the ability to work independently with minimal supervision.

* Prior experience in a wellness or fitness capacity is a plus! *

A. Essential Functions:

1. Greets and directs walk-in visitors, staff and residents modeling professional image and behavior as the first VMRC contact for the location.

2. Answers and transfers all telephone calls promptly recording the message for Wellness Center management and dialing 911 as necessary.

3. Maintains a neat and professional workspace including café area and reception desk.

4. Unlocks and/or locks doors (specific for location).

5. Complete the opening/closing procedures to include

• cleaning,

• trash pick up,

• Assuring fitness and other equipment are turned on or off, etc.

• towel services

• stocking supplies

• supporting Aquatic team members

• maintain a clean locker room

6. Ensure all members sign in to use the facility.

7. Assist with sign-ups and registrations for Wellness Center and VMRC programming (trips and events).

8. Assists with Membership tours and membership sign-ups.

9. Assists with special projects as assigned.

10. Collect membership and other programming fees, including cash, checks, and credit cards.

11. Provides command center support during emergency drills (specific responsibilities vary upon location).

12. Alerts management of equipment issues via the communication notebook.

13. Alert management of customer service issues via the communication notebook.

14. Demonstrates good communication skills with the public while always maintaining a positive attitude.

15. Interacts and problem solves with co-workers and customers to ensure follow-through and effective resolution.

B. General

1. Complies with all VMRC and departmental policies & guidelines conscientiously.

2. Actively engages residents in a meaningful, positive, and compassionate manner while ensuring an environment of resident-centered respect and appreciation.

3. Maintains confidentiality of all resident care and protected health information—reports known or suspected incidents of unauthorized disclosure of confidential information to supervisor or designee.

4. Handles responsibility and maintains positive, professional, and collaborative working relationships with residents, families, visitors, and co-workers.

5. Uses correct body mechanics to prevent injury to self, residents, and other staff.

6. Assumes responsibility for and actively participates in staff development (professional growth) and continuing education to keep skills and required certification(s) up-to-date.

7. Demonstrates computer skills necessary to complete job tasks/responsibilities.

8. Attends all required in-services and department staff meetings.

9. Follow emergency and evacuation procedures.

10. Performs other duties as assigned by the supervisor.

Benefits

We’re offering benefits that hit all the right spots—starting day one for benefit-eligible team members! Work 60+ hours per pay period (every 2 weeks) to unlock the complete package, or 40–59 hours for most perks (except medical).

Are you thinking about joining us? Here’s what we’re bringing to the table:

Medical insurance with prescription coverage : (30+ hours/week), plus dental and vision plans to keep you looking and feeling fresh.

Future-Proof Your Finances : 403(b) retirement plan with up to 5% company match after one year—stacking wealth for your next chapter.

PTO That is awesome: Full-timers rack up over 230 hours of Personal Time Off in year one, with cash-out options for that extra flex.

Company-paid Short-Term Disability for full-time crew, plus optional Long-Term Disability for added peace of mind.

Life Insurance, Locked In: Free company-paid life insurance, with supplemental options to level up your coverage.

Flex Spending, Made Easy : Health Savings & Flexible Spending Account with a company contribution to help you save smart.

Wellness Opportunities: Free or discounted membership to our on-site Wellness Center—because self-care is real.

Level Up Your Learning: Tuition reimbursement and scholarships to keep your career moving forward.

Foodie Deals: Employee meal discounts to fuel your hustle without breaking the bank.

Good Vibes Only : Our Healthy You program and RARE (Recognizing, Assisting, and Rewarding Employees) committee keep the energy high with shout-outs and rewards.

Mental Health Matters: Free Employee Assistance Program (EAP) to support you through life’s ups and downs.

Verizon Discount: Score a 19% discount on your Verizon plan—stay connected for less.

Cash In on Your Network: Referral bonuses for bringing your friends and family to the team.

Loan Forgiveness, Super Shift Diff's & Signing Bonuses: Select roles come with financial perks to kickstart your career with a bang.

Tickets at Work: Snag deals at over 1,000 vendors—dining, concerts, car rentals, and more.

Local Perks: Enjoy 10% off at local spots to make every day sweeter.

Commitment To Inclusive Excellence

At VMRC, we identify a 'cultural fit' as a community member demonstrating our shared values and commitment to fostering an inclusive, purpose-driven workplace. We seek candidates who align with our service, justice, peacebuilding, and stewardship values and who bring diverse perspectives that enrich our collective work.

We assess candidates through structured, bias-conscious interview questions that explore how you have lived these values in your professional and personal experiences.

Who is VMRC?

VMRC is a Christ-centered, nonprofit continuing care retirement community offering independent living, assisted living, skilled nursing, and memory care for older adults. It also provides wellness programs, educational opportunities, and arts and cultural activities for residents and the wider community.