Production Control Coordinator

Job Description

Job Description

Position Summary:

The Production Control Coordinator supports daily manufacturing operations by ensuring accurate preparation, organization, and distribution of production documentation, customer communications, and shipping paperwork. This role serves as a critical link between scheduling, production, and shipping to maintain workflow efficiency and delivery performance. Position reports into Scheduling and Logistics Manager.

Key Responsibilities:

Production Documentation & Shop Floor Support

Prepare shop floor production paperwork, including printing schedules and job packets

Sort and organize cut lists to ensure accurate and efficient production execution

Distribute all required documentation to the shop floor in a timely manner

Maintain organization and version control of production-related documents

Customer Communication:

Generate and send delivery acknowledgments using Microsoft Word and Actifax

Ensure all acknowledgments are accurate and aligned with current production and delivery schedules

Maintain records of customer communications and confirmations

Order Tracking & Reporting:

Update and maintain backorder reports and hotlists to reflect current order status

Generate and distribute shop floor copies of backorder reports to support prioritization

Communicate urgent order requirements to appropriate teams to ensure alignment

Key Performance Indicators (KPIs):

Accuracy of production and shipping documentation

Timeliness of document preparation and distribution

On-time delivery support (OTD/OTIF alignment)

Backorder visibility and reporting accuracy

Communication effectiveness across departments

Qualifications:

Experience in a manufacturing or production environment preferred

Strong organizational and administrative skills

Proficiency in Microsoft Word and familiarity with Actifax

High attention to detail and accuracy

Ability to manage multiple priorities in a fast-paced environment

Core Competencies:

Organization & Attention to Detail

Communication & Coordination

Time Management

Problem Solving

Team Collaboration