Healthcare Lead Security Officer

Healthcare Security Officer Lead

Location: Pleasanton

SHIFT: MON-FRI 0800-1600

Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. We are an equal opportunity employer committed to a diverse workforce.

BCI seeks a dedicated and passionate Security Lead Officer to serve as an integral part of the security and care delivery team for a leading healthcare provider.

On a typical day as a Lead Security Officer, you can expect:

• A fast-paced, exciting, and challenging environment.
• A collaborative and rewarding team atmosphere.
• Client staff, and visitors who count on your compassion and knowledge.
• To remain active, engaged, and moving.
• Ever-changing conditions that can move from quiet calm to extreme urgency in an instant.
• To learn new professional and interpersonal skills.
• To make a positive impact on someone's health and wellbeing every day!

Core Competencies:

• Security Basics: Ability to learn, retain and perform basic healthcare security functions.
• Risk Management: Ability to identify, educate, manage, and report security risks impacting service delivery.
• Communication: Ability to listen, share, modify information and effectively communicate amongst different stakeholder groups and in varying departments.
• Service Delivery: Ability to consistently demonstrate professional behavior and appearance that is responsive to the needs of the client.
• Leadership: Ability to motivate, inspire, and influence others.

Core Responsibilities Include:

• Providing supervision and training to Security Officers on duty at client site(s)
• Prepares daily payroll sign-in sheets and forwards to Security Manager
• Observing and immediately reporting any signs of crime, disorder, safety hazard, and unusual activity
• Patrolling on foot or vehicle for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals
• Verbally and physically de-escalating individuals as needed
• Directing persons causing a disturbance to exit the property in a calm and respectful manner
• Responding to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgency
• Inspecting all security devices and fire control equipment
• Screening members, visitors, and client employees to expedite their admittance to the facility
• Preparing logs and investigative reports, as required, by writing, typing, or entering accurate information that can be easily interpreted by fellow officers and supervisors
• Reading and interpreting police reports, local and state law, and procedure manuals
• Accurately entering information and maintaining the Lost and Found department log while adhering to the stated restrictions as they appear in the departmental manual
• Ensuring that all property removal is conducted within appropriate policy requirements and in accordance with client standards

Company benefits include:

• Introduction and exposure to a leading healthcare service provider
• Hands-on training, professional development, and career advancement opportunities
• Exceptional health, dental, and vision insurance
• Competitive 401K plan, flexible paid vacation, and sick days

PPO-12867 CALBSIS License

Minimum Qualifications at Entry:

• Be 18 years of age and possess a high school diploma or GED
• Have a reliable and functional means of communication (i.e., cell phone)
• The legal right to work in the United States
• Possess a valid government-issued driver's license or state-issued I.D.
• Active state issued guard card preferred
• Successfully pass the client's pre-employment screening process (Drug Test, Health Screen, Criminal Background Check)
• Ability to properly wear an N95 mask and adhere to social distancing guidelines while onsite
• Complete healthcare competency assessment and training on defusing assaultive behavior