Customer Experience & Success Lead
Hover
Hover is seeking a Customer Experience professional in New York to engage small business customers with demos, onboarding, and proactive outreach. You will own cross-functional projects, synthesize customer feedback, and guide product and operations with data-driven insights. You will leverage AI tools to streamline workflows, maintain strong documentation, and help customers maximize value from Hover. This role requires 4–8 years in customer-facing work, exceptional communication, and the #J-18808-Ljbffr Hover
$182.75k - $215k
...unlock the opportunities of tomorrow. As a Lead Customer Marketing Manager, Companies, you’ll... ...Table businessPrioritize the customer experience within the campaign strategy in demonstrable... ..., Product, Product Marketing, Customer Success Managers (CSM), Lifecycle, Marketing...SuggestedFull time$171k - $235.2k
...intensity, staying close to our customers, and pushing each other for... ..., and we're looking for a Lead System Administrator, CX is a... ...platform and the broader Customer Experience systems stack, including... ...Operations, Support, Customer Success, Integrations, and Data teams...Suggested- ...behalf of a partner company. We are currently looking for a Customer Success Coordinator - REMOTE. In this role, you will play an essential... ...communication skills will help deliver a smooth customer experience. This is an exciting opportunity for someone who is passionate...SuggestedRemote job
- ...Job Description Job Description Join Our Team as a Client Concierge Lead at The Bark Shoppe Store! Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? At The Bark Shoppe Store...Suggested
$21 - $26 per hour
...sales targets and deliver an exceptional customer experience Serves as a Brand Ambassador embodying... ...values and increasing brand awareness Leads implementation of Company initiatives... ...: Can be counted on to exceed goals successfully; is constantly and consistently one of...SuggestedMinimum wageShift work$17.69 - $22.28 per hour
...17.69 - $22.28 per hour Job Title: Area Customer Service Coordinator Summary Join our team... ...at least 12 months of relevant work experience Flexibility and adaptability to meet the... ...and technologies that empower business success. We are looking for talented, inspired individuals...Hourly payWork experience placementWork at officeWorldwideFlexible hoursShift work$244k - $305k
...differentiation, innovation and compelling customer value.This leader will lead a talented and growing team of... ...growth and customer adoption success in the CNAPP, data and AI security... ...markets.A seasoned team leader with experience directly managing product management...Work at office$152.6k - $206.5k
...eCommerce. With millions of customers visiting us every day to find... ...enhance the value of the customer experience and generate a positive... ...Principal Measurement Partnerships Lead you are responsible for the... ...customer needs, and define success metrics and performance tracking...Flexible hours$99.15k - $162.89k
DescriptionAs a Consumer Experience (CX) Center of Excellence (COE) Lead, you’ll be a strategic enabler between our... ...roadmaps with measurable objectives and success metrics; you’ll set and... ...culture of continuous improvement and customer focus.LocationThis role is hybrid...Full timeH1bVisa sponsorshipWork visaFlexible hours3 days per week$192.8k - $241k
...As an Engagement Management Lead on Scale's Generative AI team... ...and growth strategy for the customers to which you’re assigned. You... ...driving exceptional customer success. The strongest EM Leads are naturally... ...record in B2B, client-facing experience — including building and...Full timeShift work- ...Customer Success Consultant ZS is a place where passion changes lives. As a management consulting... .... What you'll do: Customer Success Lead on the Zaidyn Commercialization team... ...you'll bring: Minimum 5 years of experience in customer success, account management...Work at officeLocal areaWork from homeWorldwideFlexible hours
$86.7k - $151.7k
...MarTech Platform Specialist to lead the hands-on implementation,... ..., and scaling of Adobe Experience Platform (AEP), marketo, SFDC... ...teams to deliver personalized customer experiences at scale. The ideal... ...implementing change management successfully transitioning programs into large...Flexible hours- ...Customer Success Lead Cambio is growing rapidly and looking for a Customer Success Lead to build and head our best-in-class customer success... ...Cambio's Customer Success Lead, you will own the end-to-end experience for our enterprise real estate customers. You will be...
- ...an excellent seed round and rapid customer adoption, we’re expanding our customer success team to keep up with demand. Who you are You have 5+ years of experience in customer success, account management... ...As our founding Customer Success Lead, you won’t just support customers...Work at office
$121k - $151k
...fit right in.The Opportunity Customer expectations are evolving rapidly... ...are—delivering the right experience through the right channel at... ...our Customer Support Solutions Lead, you'll partner closely with... ...business outcomes. Establish clear success measures for AI, automation,...Casual workWork at officeLocal area$150k - $200k
...markets. Built on transparency, exceptional customer experience, and a bold internet-native brand, the... ...firm is hiring its first Paid Media Lead to architect and scale its paid... ...evolve content for maximum performance What Success Looks Like Audience segments are clearly...Local area- ...center of the hottest intersection in tech right now: AI and customer experience. While most "AI support" tools still focus on FAQs and deflection... ...and AEs to make sure demand turns into real pipeline, not leads that sit in a queue. Inbound is a major part of the job, and...Work at officeHome office
$230k - $260k
....Notinos (our employees) are customer zero in bringing this future... ...the Role:The CX Strategy & Ops Lead is responsible for designing... ...provides an exceptional customer experience at scale. As a strategic... ...experience in customer support and success strategy and operations.3+...Local area$115.04k - $165.04k
...most innovative thinkers in FinTech as we lead the evolution of financial technology.... ...is guided by our values — caring, customer success-driven, collaborative, curious, and courageous... ...preferred candidate you have:Previous experience as an Implementation Consultant for...Full timeWork at officeImmediate startFlexible hours$163.4k - $322.1k
...digital businesses, products and customer value proposition and... ...specifically next gen core banking and experience layers (customer and... ...their ambition of market-leading customer experiences and composable... ...strategy and roadmap.The successful candidate would possess...Contract workLocal areaShift work- ...Customer Support Team Lead REMOTE | US About Us Property Leads delivers high-quality, motivated seller... ...Support function within our Customer Success team. You'll lead the Support Team... ...of delivering an exceptional customer experience. Experience with the real estate industry...Remote work
$50k - $60k
...thousands of children every year. Our goal is to provide positive experiences and opportunities through sports and creative play. We... ...team, visit What We’re Looking For We’re looking for a Customer Success & Enrollment Coordinator to oversee the customer success and...Full timeSummer workWork at officeRemote workMonday to FridayShift workAfternoon shift$180k - $215k
...AI initiatives, and builds trust with customers and partners. Unlike legacy tools that... ...About the Role Ketch is hiring a Customer Success Lead to own relationships with 20 to 25 of... ...Customer Success is part of our CX (Customer Experience) team within Go-to-Market. What You'...Full timeLive inWork at officeRemote workFlexible hours$110k - $150k
...partnerships while building the playbooks, metrics, and workflows of a customer success function. What You'll Do Manage school and district... ...For 4 to 5 or more years of professional customer-facing experience in sales, customer success, or business development....Work at officeRelocation3 days per week- Uber Technologies Inc. in New York City is seeking a Sr Manager of Customer Success Operations to lead a team focused on merchant health, customer experience, and financial health while enabling revenue growth with enterprise partners. You will co-own key restaurant brand...
- ...kinds, whether or not they have a security team in house. About The Role We’re looking for our first dedicated Customer Success Lead to own the customer experience from Closed Won through successful deployment and ongoing adoption. This is a hands‑on, high‑ownership role....Work at officeFlexible hours
- Owning the customer journey post-sale, the full-time Customer Experience & Product Success Lead will manage onboarding, product adoption, and ongoing support for educators and school districts while working remotely. Key responsibilities Facilitate onboarding and ensure...Full timeRemote work
- ...businesses to deliver seamless and intelligent customer experiences, with the integrations, testing,... ...gives developers access to our leading AI audio foundational models. Everything... ...stipend. About the Role As the Customer Success Lead you'll lead a team of experienced...Immediate startRemote work
$110k - $180k
Healthcare AI Deployment & Customer Expansion Lead Company: HireNow Staffing (Direct Placement Partner... ...for an implementation and customer success professional who can take complete... ...Required Qualifications 3-5 years of experience in customer-facing implementation, deployment...Full timeContract workVisa sponsorship- Entrepreneur Cooperative is seeking a Senior Customer Success Manager to own key client relationships, strengthen retention, and... ...strategic discussions, and delivering exceptional customer experiences. You will lead relationships across the customer lifecycle, coach team...Remote job
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