Patient Service Representative

Job Description

Job Description

Patient Service Representative- Cortland Urgent Care- Full Time- DaysWhen two established local health systems unite as one collaborative network, healthcare becomes so much more. Centralus Health, an affiliation of Arnot Health and Cayuga Health, is focused on our region's changing needs and your wellbeing. More than a group of experienced caregivers, Centralus Health is a partnership of advocates who strive to eliminate barriers to better health, innovating and evolving services in our communities for enhanced holistic care close to home. Beyond clinical outcomes, it's strengthening community connections and setting a higher standard for quality that's exceptionally personal. Centralus Health is central to wellness-for all of us.Roles and Responsibilities:Check in patients upon arrivalVerify/update patient demographicsCollect outstanding balances and co-paysAssist with additional scheduling such as labs, x-rays, procedures, or testing; send ordersTake messages and triage phone callsRequired Skills and Experience:Schedule patient appointmentsGood time management and prioritization skillsGood computer skills- Medent and Microsoft Office are utilizedHigh school diploma or equivalentPreferred Skills and Experience:Previous medical office experience preferredCollege-level training/education in a healthcare support field preferredPrevious EMR use/training helpfulPhysical Requirements:Sitting -- 90%Standing-- 10%Reaching-- 50%Bending-- 20%Lifting-- must be able to lift 25 lb.Location and Travel Requirements:Location: Onsite at Cortland Urgent Care- 1129 Commons Ave, Cortland NY 13045Shift: Days/Evenings; Every other weekend as assigned Travel: 0% Travel can be expected in this role Pay Range Disclosure:Standard rate of $18.50 - $23.00 per hourCentralus Health and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Centralus Health Talent Acquisition team at View email address on ziprecruiter.com certify that the information contained in this application is correct and complete to the best of my knowledge. I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination. In consideration for my employment, I agree to abide by the rules and regulations of the company, which rules may be changed, withdrawn, added, or interpreted at any time, at the company's sole option and without prior notice to me.I understand that any hiring decision is contingent upon my successful completion of all of the Company's lawful pre-employment/post-offer checks, which may include a background check, drug screen, employment references, and licensing review. If I am made a conditional offer of employment, I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment/post-offer checks. Such checks will not be conducted until allowed under applicable federal, state, and local law. I understand if I have a criminal background, it will not automatically disqualify me from employment unless otherwise required by law. I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment checks.I also understand that the Company is a drug and alcohol-free workplace and has a drug and alcohol testing program consistent with applicable federal, state, and local law. I understand that after a conditional offer of employment, I must submit to and pass a pre-employment drug test as a condition of employment.