Underwriter - Payments Industry

Job Description Job Description Position: Underwriter Reports To: Underwriting Director Direct Reports: None FLSA status: Non-exempt Summary: As an Underwriting Analyst, you will review and analyze merchant applications to qualify their credit worthiness. You will follow appropriate credit policies and guidelines to mitigate overall financial and reputational risk exposures. Primary Responsibilities Key Underwriting Functions Review merchant applications using different Underwriting tools. Gather all information required to make a comprehensive assessment of a merchant’s creditworthiness, including credit reports, TIN/OFAC checks, identity theft, bank account, and address verification Work with partners to ensure compliance with various industry requirements Work closely with the Underwriting departments of our banks to ensure timely approval of merchant accounts Answer internal and external inquiries with regard to Underwriting issues Prepare monthly reporting required by banks on the performance of the credit card processing portfolio Keep ISO's up to date on the status of their applications. Advocate on ISO's behalf to get credit card processing deals approved Audit of auto-approvals Any other tasks as assigned Communicate Actions and Outcomes Place and receive phone calls to and from independent sales organizations (ISO's) and merchants to obtain necessary information Notify the referring ISO/Agent of any special requirements of approving a credit card processing agreement Provide excellent service to all constituents through proactive and ongoing communication during the lifecycle of each merchant account Skills Required Strong deductive reasoning skills; can infer the complete picture using information gathered from multiple sources Able to read and fully understand Personal and Business Credit Reports in order to assess a merchant’s financial condition and wherewithal to handle the obligations of a merchant credit card processing account Proficiency with Microsoft Office applications Enjoys identifying patterns or recognizing aberrations; likes to get to the bottom of the story indicated by the clues they surface Takes calculated risks and learns from mistakes Speaks in a clear, poised and convincing manner Writes in a professional style that remains succinct and polite. Conveys difficult news compassionately in support of building long-term relationships with our merchants and ISO's Demonstrates accuracy with particular attention to detail in a work setting that requires effective time-management skills and strict adherence to deadlines Experience and Education Minimum of 3 years prior experience in a Credit Underwriting role, preferably within the payment card industry Knowledge of TSYS, Cynergy, and/or First Data platforms preferred but not required Strong analytical skills Good business sense Excellent written and verbal communication skills Ability to work in a fast paced environment Hours required for this position are Monday-Friday in office 8:00 AM-5:00 PM To be considered for this position, please include your salary requirement Company Description DFW's Best & Brightest Companies to Work For (2019, 2020, 2021, 2022, 2023, 2024, 2025 Winner) Top 10 places to work in DFW Inc 5000 List of Fastest Growing Private Companies for 2021, 2022, 2023, 2024, 2025 Small financial services firm with an amazing team environment Generous benefits package 401K with employer match Company Description DFW's Best & Brightest Companies to Work For (2019, 2020, 2021, 2022, 2023, 2024, 2025 Winner)\r\nTop 10 places to work in DFW \r\nInc 5000 List of Fastest Growing Private Companies for 2021, 2022, 2023, 2024, 2025\r\nSmall financial services firm with an amazing team environment\r\nGenerous benefits package\r\n401K with employer match