Sales Operations Supervisor

Ryan Herco Flow Solutions, a SunSource company, is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, micro-electronics, and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers, chemical manufacturers, water & waste treatment, metal finishing, pollution control and life sciences companies. Ryan Herco offers competitive pay and a comprehensive benefit plan including medical, dental, and vision insurance, vacation, sick leave, and holiday pay, a floating holiday, life insurance, tuition reimbursement, and a 401(k) with Company match. Our greatest benefit is the opportunity for career advancement! We promote from within and value employees who contribute to our company’s growth. Inside Sales Leader with responsibility to facilitate an atmosphere of cooperation, accountability and empowerment. Essential Responsibilities/Duties In the performance of their respective tasks and duties all employees are expected to conform to the following: Perform quality work within deadlines with or without direct supervision Interact professionally with other employees, customers and suppliers Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Follow company safety policies and procedures. Material responsibilities and essentials duties which must be completed in achieving the objectives of the Operations Supervisor Position: Insures that the Inside Sales team is pro‑active and productively engaged in selling activities. Provides and insures customer satisfaction through timely quotes, bids and follow‑up. Assists in recruitment, interviewing and hiring Inside Sales and Warehouse employees. Trains, coaches, and leads staff. With direction from Regional Manager, Director of Sales Operations, and Human Resources counsels and implements discipline Liaison for Outside Sales, Regional Manager and customers. Reviews the daily edit and remits information to corporate offices. Supports and facilitates implementation of sales and marketing plan. Upholds and promotes Ryan Herco Flow Solutions image of professionalism and service at all times. Adheres to company policies and procedures and holds staff accountable. Leads by example. Holds Inside Sales team members accountable to achieving sales and marketing objectives. Performs additional duties as requested Requirements: Bachelors Degree Preferred 3 years Inside Sales/Customer Service Experience Knowledge of PVC fittings or plumbing industry is a plus PC skills, including Microsoft Word, Excel and PowerPoint Mechanical/Technical aptitude Excellent Written and Verbal Communication Excellent customer service skills. Interacts effectively and works productively with a wide range of people Solid interpersonal skills, able to maintain cooperative working relationship with all levels of personnel Reliable and effective communicator Strong teamwork and professional demeanor Department: Ryan Herco Flow Solutions #J-18808-Ljbffr