Inbound Sales Representative

Inbound Sales Representative

This is a hybrid role working 2 days onsite and 3 days remote in Nashville, TN. The pay rate for Nashville, TN is $26.50 an hour.

Job Description

The Inbound Sales Representative converts qualified inbound leads into active delivery partners by conducting consultative sales conversations, guiding prospects through the onboarding process, and maintaining strong, service-oriented relationships. This role focuses on understanding partner needs, clearly articulating program value, and consistently achieving performance targets while maintaining accurate records in CRM systems.

Responsibilities

• Respond promptly to inbound leads from prospective delivery partners and qualify them based on defined criteria.
• Conduct consultative sales calls to understand partner needs, address questions, and present the value and benefits of the delivery program.
• Guide qualified partners through each step of the onboarding process to ensure a smooth and timely transition into the program.
• Handle both inbound and outbound calls to engage prospects, follow up on leads, and support partner activation.
• Maintain accurate, up-to-date records of all interactions, lead status, and progress in CRM systems.
• Meet or exceed monthly key performance indicators, including call volume, conversion rates, and partner activation goals.
• Provide clear, actionable feedback to leadership on lead quality, market trends, and customer insights to help improve sales strategies and processes.
• Collaborate with team members to share best practices, refine messaging, and enhance overall sales performance.
• Deliver customer serviceoriented support to prospective and existing partners, ensuring a positive experience throughout the sales and onboarding journey.

Essential Skills

• At least 2+ years of inside sales or business development experience, handling both inbound and outbound calls.
• Proven experience in sales, customer service, and account management.
• Experience working with CRM tools, with Salesforce experience strongly preferred.
• Strong communication and interpersonal skills with a customer-first mindset.
• Ability to comfortably make high volumes of calls and manage multiple leads simultaneously.
• Demonstrated ability to work as a self-starter, both independently and as part of a team.
• Experience with sales enablement platforms.
• Inside sales and inside sales support experience.
• Bachelor's degree preferred but not required.

Additional Skills & Qualifications

• Experience in logistics, retail, or technology environments is preferred.
• Proven ability to provide customer serviceoriented support in a fast-paced sales setting.
• Strong organizational skills to track leads, activities, and outcomes effectively in CRM systems.
• Comfort working toward measurable KPIs such as call volume, conversion rate, and activation goals.

Work Environment

This is a project-based contract role with eligibility for two weeks of paid time off after a successful six-month performance review, with no tenure limit on the contract. The standard schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m. CST. The position follows a hybrid work model, requiring 12 days per week in the office.

Pay and Benefits

The pay range for this position is $26.50 - $29.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Jun 5, 2026.