Athletics Ticket Operations Cashier

Ticket Clerk

USU Ticket Operations is looking for Ticket Clerks for the Fine Arts and the Athletics Ticket Offices. We are the first point of contact for our patrons/customers and strive to provide the best possible experience as they enter the world of entertainment and experiences. Employees are expected to work some daytime office hours and are required to work every home football game. All other hours are flexible and vary with the schedule of home games/events which mainly include nights, weekends and some holidays.

Responsibilities

• Answering questions and providing friendly customer service.
• Selling tickets for all ticketed events in the USU Athletics and Caine School of the Arts venues.
• Enforcing departmental policies and following proper cash handling procedures.
• Communicating and referring problems to the manager in charge.
• Making outbound calls and building positive relationships with all customer/patron.

Qualifications

Minimum Qualifications

• Employees must be able to demonstrate a positive attitude and know how to communicate clearly in a team environment.
• In addition to working variable hours, those at events are also expected to maintain a professional appearance.

Preferred Qualifications

• Individuals who have been involved in or have knowledge of arts or sports events at Utah State University are preferred.

Knowledge, Skills, and Abilities

• A high degree of professionalism along with tactful communication and strong people skills are key in this position.
• The ability to problem solve as well as execute instructions quickly in a calm and organized manner is a must.

Advertised Salary

$11.00/hr

ADA

The environment and physical requirements may change depending on the specific function of the work each department performs. Incumbents may be in both indoor and outdoor environments. Indoors, in an office space, event space, or public space are protected from weather conditions, but not necessarily from temperature changes. Incumbents may nearly continuously sit and often use repetitive hand motion (such as typing). Outdoors, incumbents may not be protected from weather conditions and may be exposed to extreme heat and extreme cold. The employee is frequently required to reach with hands and arms and may lift and/or move up to 10 pounds.

University Highlights

Founded in 1888, Utah State University is Utah's premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State's 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state.

Competing at the NCAA Division I level in 16 sports, USU is a proud member of the Pac-12 Conference, officially joining on July 1, 2026. The Aggies capped a historic final season in the Mountain West by capturing nine combined regular-season and tournament titles in 202526, with five teams advancing to postseason play. This tradition of excellence extends to the classroom, where 232 student-athletes earned academic honors, and to the community, where USU ranked second nationally in Division I service hours, with nine teams placing in the top 10 for community service.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported and where diversity of thought and culture are cultivated. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.