Customer Service Associate I

Overview Customer Service Associate I at Family Dollar. This role focuses on delivering a positive shopping experience for customers. Responsibilities Assist customers with questions and recommendations Manage sales transactions at the assigned cash register Maintain security of cash and protect company assets Keep the store stocked and recover merchandise as needed Receive merchandise and assist with unloading trucks; stock replenishment according to productivity standards Maintain a positive, safe, and respectful environment with professional interactions Maintain store cleanliness, including restrooms, floors, trash, and neat, presentable areas Other duties as assigned Skills and Experience High school diploma or equivalent preferred Previous customer service experience in retail, hospitality, grocery, or related environments preferred Ability to follow instructions and interpret operational documents Must lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills Strong organizational and communication skills Strong problem-solving and decision-making abilities Perks and Benefits Employee Assistance Program Retirement plans Educational assistance And more benefits Equal Employment Opportunity: Family Dollar is an equal opportunity employer and prohibits discrimination and harassment of any kind. We comply with applicable ADA requirements and provide reasonable accommodations where needed. Employment is at-will and may be terminated by either party at any time. #J-18808-Ljbffr Family Dollar