Knowledge Management Specialist
$65k - $86kPolaris
At Polaris Inc. we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are and we create incredible products and experiences that empower us to THINK OUTSIDE.
Position Overview:
The Knowledge Management Specialist leads the strategy governance and continuous improvement of knowledge resources supporting Polaris customers dealers and employees. Partnering across functions you will develop maintain and optimize content so information is accurate accessible and aligned with business objectives. Using performance metrics user feedback and support insights you improve content quality discoverability and self-service effectiveness across channels. This role offers the opportunity to reduce support effort strengthen user experiences and enable the consistent delivery of information.
Key Responsibilities:
Partner with cross-functional stakeholders to identify knowledge needs priorities gaps and content opportunities.
Facilitate the creation governance maintenance and lifecycle management of knowledge resources.
Establish and maintain content standards best practices and governance processes that promote consistency and quality.
Develop and improve knowledge processes information architecture and content organization.
Monitor content performance search behavior support trends and user feedback to guide continuous improvement.
Identify and implement content improvements that enhance user experience discoverability and self-service effectiveness.
Develop reporting and insights that support knowledge strategy and data-informed decision-making.
Promote knowledge-sharing practices content ownership and collaboration across functions.
Evaluate tools technologies and processes that improve the creation delivery and management of knowledge.
Desired Competencies:
Communication: You clearly convey information ideas and expectations to diverse audiences adjusting your message to ensure understanding and alignment.
Collaboration: You work effectively with others across functions and levels contributing to shared goals while respecting different perspectives.
Data & Analytical Literacy: You interpret data metrics or reporting to inform decisions identify trends and measure outcomes relevant to your role.
Qualifications:
Bachelors degree or equivalent experience.
At least 2 years of experience working with content management systems knowledge platforms SharePoint or digital publishing tools.
Knowledge of content governance information architecture taxonomy or knowledge management principles.
Strong collaboration communication and stakeholder management skills.
Ability to use content performance metrics search behavior support trends and user feedback to identify improvement opportunities.
This position is not eligible for sponsorship
#LI-BM1
The starting pay range for Minnesota is $65000 to $86000 per year. Individual salaries and positioning within the range are determined through a wide variety of factors including but not limited to education experience knowledge skills and geography. While individual pay could fall anywhere in the range based on these factors it is not common to start at the high end or top of the range.
To qualify for this position former employees must be eligible for rehire and current employees must be in good standing.
We are an ambitious resourceful and driven workforce which empowers us to THINK OUTSIDE. Apply today!
At Polaris we put our employees first by offering a holistic approach to their health and financial wellbeing. Polaris is proud to offer competitive compensation including a market-leading profit-sharing plan that is fundamental to our pay-for-performance Polaris employees are owners of the company through company contributions to our Employee Stock Ownership Plan and discounted employee stock purchases plan. Employees receive a generousmatching contribution to 401(k) financial wellness education and consultation to plan for their financial addition to competitive pay Polaris provides a comprehensive suite of benefits including health dental and vision insurance wellness programs paid time off gym & personal training reimbursement life insurance and disability offerings. Through the Polaris Foundation and our Polaris Gives paid volunteer time off we support employees who actively volunteer their time efforts and passions to improve the health and wellbeing of the communities in which they live play and work. Employees at Polaris drive our success and are rewarded for their commitment.
About Polaris
As the global leader in powersports Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Polaris high-quality product line-up includes the Polaris RANGER RZR and Polaris GENERAL side-by-side off-road vehicles; Sportsman all-terrain off-road vehicles; military and commercial off-road vehicles; snowmobiles; Slingshot moto-roadsters; Aixam quadricycles; Goupil electric vehicles; and pontoon and deck boats including industry-leading Bennington pontoons. Polaris enhances the riding experience with a robust portfolio of parts garments and accessories. Proudly headquartered in Minnesota Polaris serves more than 100 countries across the globe.
EEO Statement
Polaris Inc. is an Equal Opportunity Employer and will make all employment-related decisions without regard to race color religion creed sex sexual orientation gender identity national origin age disability marital status familial status status with regard to public assistance membership or activity in a local commission protected veteran status or any other status protected by applicable law. Applicants with a disability that are in need of an accommodation to complete the application process or otherwise need assistance or an accommodation in the recruiting process should contact Human Resources at or .To read more about employment discrimination protection under U.S. federal law see: Know Your Rights: Workplace Discrimination is Illegal () .
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