Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead

$16 - $18.18 per hour

McDonald's

Guest Experience Leader

Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.

PERKS & BENEFITS:

  • Competitive pay between $16.00 per hour - 18.18

  • Employee discounts and free meals

  • Paid sick leave and/or paid time off

  • Tuition reimbursement and/or educational assistance

  • Training and advancement opportunities

  • Weekly direct deposit

  • 401k plan

  • Medical, dental, and vision benefits

And much, much more!

This role is vital to the guest experience because you'll:

  • Lead the experience: Check in with guests and make sure they are enjoying themselves

  • Be the solution: Handle guest concerns and provide resolve to their satisfaction

  • Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment

  • Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features

To be successful in this position, you'll need:

  • A humble and hospitable demeanor;

  • Passion for helping and serving others (customers and fellow team members);

  • A desire to learn and grow; and

  • The ability to communicate effectively and anticipate customer needs

So, what's your job combo?

Equal Employment Opportunity and Our Value of Inclusion

McDonald's is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald's provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald's provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact View email address on click.appcast.io.

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

Requsition ID: PDX_MC_83816602-AE06-4038-85F9-84A4A1C9BA5A_4693

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact View email address on click.appcast.io@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead in West Chicago, IL vacancy
  • $18.2 - $20.2 per hour

     ...A leading restaurant chain in Wheaton, Illinois is seeking a Shift Lead to manage restaurant...  ...candidate will deliver exceptional guest service, uphold cleanliness and compliance...  ...have at least 6 months of restaurant experience. The role offers competitive pay within... 
    Suggested
    Shift work

    Qdoba Restaurants

    Wheaton, IL
    1 day ago
  • $15 per hour

     ...and creating feel-good moments with our guests. Does this sound like you? You'll fit right...  ...starting wage may vary based on experience. GEL position has maximum wage of $20...  ...a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe... 
    Suggested
    Hourly pay
    Full time
    Part time
    Local area

    McDonald's

    Wheaton, IL
    1 day ago
  •  ...Manager in Warrenville, Illinois, responsible for overseeing daily operations to ensure exceptional guest experiences and strong financial performance. The ideal candidate will lead the team in delivering high-quality service and maintaining brand standards. A minimum of 3... 
    Suggested

    Twin Peaks Restaurants

    Warrenville, IL
    3 days ago
  •  ...A leading restaurant franchise in Wheaton is seeking an experienced Restaurant Manager...  ...oversee operations, ensure a high standard of guest service, and manage team performance....  ...be fluent in English and possess prior experience in a supervisory role. This is a full-time... 
    Suggested
    Full time

    The Hari Group

    Wheaton, IL
    1 day ago
  • $16 - $18.18 per hour

     ...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU....  ...This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are enjoying... 
    Suggested
    Flexible hours
    Shift work

    McDonald's

    West Chicago, IL
    2 days ago
  •  ...excellent communication skills and be self-starters open to flexible hours. Benefits include competitive pay, free meals, paid vacation, medical insurance, and career advancement opportunities. Join us to create memorable experiences for our guests! #J-18808-Ljbffr Panera LLC
    Flexible hours

    Panera LLC

    Wheaton, IL
    5 days ago
  • $15 per hour

     ...the job or whether you are hired. Benefits: A job as a Guest Experience Leader at a McDonald's Franchise owned restaurant gives you the...  ...Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: All you'll need is an... 
    Full time
    Part time
    Local area
    Flexible hours

    McDonald's

    Hinsdale, IL
    1 day ago
  •  ...Twin Peaks Restaurants is looking for a dynamic Restaurant Manager to lead daily operations in Oakbrook Terrace, Illinois. This role ensures exceptional guest experiences and strong financial performance by overseeing team performance and managing costs. The ideal candidate... 

    Twin Peaks Restaurants

    Oakbrook Terrace, IL
    3 days ago
  •  ...A leading restaurant group in Illinois is hiring a Restaurant Manager responsible for providing strong leadership to deliver exceptional guest experiences and operational excellence. You will oversee all restaurant operations, including hiring, training, and performance... 
    Full time

    The Hari Group

    Darien, IL
    1 day ago
  •  ...includes managing team members and ensuring exceptional operations from food quality to guest service. The ideal candidate will possess a minimum of 2 years management experience in a restaurant, strong communication skills, and a results-driven mindset. The position... 

    Puttshack

    Oak Brook, IL
    6 days ago
  •  ...Beauty Team Leader in Shorewood, Illinois. This leadership position is essential for creating a welcoming beauty shopping experience, fostering guest engagement, and managing team development. Responsibilities include operational excellence and priority on guest-centered... 

    Roundel

    Shorewood, IL
    4 days ago
  •  ...customer service while training team members for success. Supervisory experience and knowledge of restaurant operations are essential. Additional responsibilities include auditing supplies, resolving guest complaints, and maintaining operational equipment standards. The... 

    ViziRecruiter,LLC.

    Joliet, IL
    4 days ago
  • Paisans Pizzeria in Lisle, Illinois is seeking an experienced Restaurant General Manager to lead daily operations and ensure outstanding guest experiences. The GM is a hands-on leader responsible for team development, financial performance, and maintaining high standards... 
    Flexible hours

    Paisans Pizzeria

    Lisle, IL
    3 days ago
  • $70k - $80k

     ...our Romeoville location. In this role, you will oversee all hotel operations, ensuring guest satisfaction and achieving financial targets. You should have at least 5 years of experience in a hotel setting, with prior experience as an Assistant General Manager or General... 

    Midas Hospitality

    Romeoville, IL
    2 days ago
  •  ...Lodge Oak Brook Chicago is seeking a Front Office Manager to lead the front desk operations. The ideal candidate will ensure exceptional...  ..., training, and performance reviews, creating a seamless guest experience in a luxurious environment. With over 2 years of hotel... 
    Flexible hours

    Hyatt Lodge Oak Brook Chicago

    Oak Brook, IL
    4 days ago
  • $56k - $72k

    A leading beauty and wellness brand is seeking a Center Manager in Elmhurst, Illinois. The ideal...  ...candidate will have at least 1 year of management experience, a strong leadership style, and a passion for delivering exceptional guest experiences. This role offers competitive... 

    Ballast Wax

    Elmhurst, IL
    3 days ago
  •  ...Donuts is seeking a Restaurant Manager in Lockport, Illinois, to lead our team and ensure operational excellence. The successful...  ...marketing promotions, achieving sales goals, and making sure guest experiences are prioritized. Candidates should possess strong math and... 

    Jimmy John's / Dunkin' Donuts

    Lockport, IL
    4 days ago
  • Workstream is seeking a dynamic Manager in Naperville, Illinois, to lead dining room operations and enhance guest experiences. This role requires at least 1 year of experience in the Casual Restaurant industry, strong leadership skills, and current food certifications.... 
    Casual work

    Workstream

    Naperville, IL
    6 days ago
  •  ...team. This role requires a passion for leading restaurant operations while inspiring and...  ...team of professionals, ensuring memorable guest interactions and driving revenue goals....  ...have at least 3 years of leadership experience in restaurant management, strong organizational... 

    Crescent Hotels & Resorts

    Oak Brook, IL
    2 days ago
  •  ...daily operations of the restaurant. The ideal candidate will ensure guests enjoy genuine hospitality, drive sales, and manage team performance. This role requires a minimum of one year of restaurant experience and strong communication skills. The position offers a... 

    Ruth's Chris Steak House

    Naperville, IL
    2 days ago
  •  ...seeking a passionate Restaurant Manager to lead our team in delivering excellent food and...  ...will have at least 1-3 years of experience in restaurant management, strong leadership...  ...ability to effectively communicate with guests and team members. Join us for a rewarding... 
    Shift work

    Portillo's

    Shorewood, IL
    6 days ago
  • Subway - 40805-0 in Joliet, Illinois is looking for a Manager to enhance guest experience and operational efficacy. The role involves managing inventory, staff recruitment and training, and ensuring adherence to safety protocols. Candidates should have at least 2 years... 
    Full time
    Part time
    Shift work

    Subway - 40805-0

    Joliet, IL
    3 days ago
  •  ...Bolingbrook, Illinois is seeking a Restaurant Manager to lead a team, ensuring operational excellence and high-quality...  ...role requires a strong leader with restaurant management experience and a passion for guest satisfaction. The ideal candidate will manage team performance... 

    Portillo's

    Bolingbrook, IL
    6 days ago
  • $65k - $70k

     ...- Oakbrook Center. This role provides a great opportunity to lead daily food and beverage operations while inspiring and developing...  ...You will ensure high service standards and create memorable guest experiences while driving revenue goals. The successful candidate will... 

    Crescent Hotels & Resorts

    Oak Brook, IL
    3 days ago
  •  ...develop a dedicated team. Responsibilities include recruiting, training, and maintaining a guest-first culture in the restaurant. The ideal candidate will have supervisory experience, strong communication skills, and a commitment to delivering exceptional guest... 

    Dunkin'

    Homer Glen, IL
    5 days ago
  • $22 per hour

    Bowlero in Roselle, Illinois is seeking a Supervisor to lead the floor, ensuring exceptional service across bowling, arcade,...  ...operational standards. Applicants should have 1 to 2 years of experience in a guest-facing role and possess strong communication skills. A... 

    Bowlero

    Roselle, IL
    5 days ago
  •  ...IL. This role requires strong leadership skills to ensure every guest leaves happy. Responsibilities include daily time management...  ...clean environment. Candidates must have a minimum of one year experience managing a team in the food service industry and demonstrate effective... 

    Chuck E. Cheese International

    Batavia, IL
    3 days ago
  •  ...Batavia, Illinois is seeking an Assistant Manager who will lead a dedicated team, ensuring every guest leaves happy. This role involves making daily...  ...environment and have at least one year of management experience, preferably in the food service industry. Benefits include... 

    Chuck E Cheese

    Batavia, IL
    5 days ago
  •  ...Inc. is looking for a Restaurant Associate Manager in Naperville, Illinois. In this role, you will lead the team, execute operations, and ensure outstanding guest experiences while managing the restaurant effectively. Applicants must have at least 2 years of successful... 

    CBOCS West, Inc.

    Naperville, IL
    3 days ago
  • A leading entertainment company in Aurora, Illinois, is seeking an experienced Sports Bar General Manager to oversee daily operations and ensure exceptional guest experiences. The ideal candidate should have strong leadership and operational expertise, along with a background... 

    ViziRecruiter,LLC.

    Aurora, IL
    6 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead. Be the first to apply!