Payments Escalation Specialist: AI-Driven Support (Hybrid)
Russell Tobin
A leading global company in Austin is seeking a Support Specialist II to be the primary escalation point for complex payments issues. The role involves collaborating with Product and Engineering teams to resolve challenging customer cases and improve automatic support through AI. Candidates need at least 3 years in customer support and strong analytical skills. The position offers hybrid work flexibility and comprehensive benefits including healthcare, 401(k), and employee discounts. #J-18808-Ljbffr Russell Tobin
Vacancy posted 9 hours ago
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