Toobit Announces Remote Customer Service Specialist Vacancy (MENA Region)

Toobit Announces Remote Customer Service Specialist Vacancy (MENA Region) #Middle_East #Remote #Customer_Service #IT #Operations #Finance #Accounting #HR #Management #Administration Toobit Job Vacancy a dynamic global cryptocurrency trading platform—internationally recognized for providing secure, user-friendly digital asset trading services and innovative financial solutions—has officially launched recruitment for a remote Customer Service Specialist position serving users across the MENA region. Offering a highly collaborative, fast-paced, and career-advancing virtual workspace, Toobit is onboarding an articulate, patient, and detail-oriented bilingual professional fluent in Persian and English to resolve user inquiries, assist with digital wallet operations, and maintain top-tier customer satisfaction. Remote Crypto Customer Support & Online Ticketing Management (100% Remote / Full-Time) Customer Service Specialist – Persian & English (100% Remote / Full-Time – MENA Region): Responding to and resolving user inquiries via online ticketing systems and digital support channels in both Persian and English; delivering accurate, valid, and rapid solutions regarding cryptocurrency trading, platform features, and account verification within established timeframes; documenting all customer interactions and conducting case follow-ups; maintaining strict adherence to communication protocols and company policies; adhering to arranged rotating shift schedules; and upholding high standards of customer satisfaction. Key Qualifications & Requirements Candidates applying for this specialized remote cryptocurrency support role should meet the following specifications: Bachelor’s degree or higher qualification in Business Administration, Communications, IT, or a related field. Professional-level fluency in spoken and written Persian, alongside business-level communication skills in English. Minimum of 1 year of professional working experience in customer support, online ticketing, or client service roles. Compare CRM Tools Solid knowledge or direct background experience in the cryptocurrency, digital asset, or blockchain industry. Strong multitasking capabilities under pressure, high attention to detail, and a patient, customer-obsessed approach. Flexibility to work in rotating shifts as scheduled by business needs across the MENA time zones. Key Benefits & Advantages The selected Customer Service Specialist gains access to a modern Web3 fintech rewards framework: 100% remote work flexibility, enabling you to manage client support tickets from home across the Middle East or globally. Direct professional experience within the rapidly expanding global cryptocurrency and blockchain trading industry. Competitive remote salary package paired with performance-driven incentives and career progression pathways. Direct collaboration with international Web3 teams, including recruitment lead Susanna Yu. A supportive, innovative, and professional virtual workspace environment focused on team collaboration and continuous learning. #J-18808-Ljbffr AE Jobs