Assistant Nurse Manager of Satellite

Position Location:Satellite at Mount SinaiScheduled Weekly Hours:40Work Shift:Second ShiftDepartment:Satellite UnitsWe are dedicated to creating an environment of care and engagement that makes us one of the most desirable places to work, providing exceptional care to each patient each and every day!JOB SUMMARYThe Assistant Nurse Manager (ANM) is responsible for providing support and managerial assistance to the Director of Satellite Operations by managing daily unit operations, to include staffing and scheduling, overseeing orientation and onboarding, completing education and competency assessments, assisting the Director of Satellite Operations with monitoring the budget, maintaining and establishing patient care standards, promoting evidence-based practices, and implementing quality improvement measures. This position is directly accountable to the Director of Satellite Operations, collaborates with other members of the nursing leadership team and Center for Nursing Excellence, and assists with the management of the department(s). The ANM serves as an additional clinical resource and backup support for the unit staff and departmental operations on evening and night shifts. The ANM facilitates workflows in the department with the support of the charge nurse and is a resource for staff and the organization in the absence of the nurse director, typically during evening and night shifts.QUALIFICATIONSQualificationsEducation: Bachelor’s degree in Nursing (BSN) preferred.Licensure: Must hold an active Registered Nurse (RN) license issued by the Connecticut Department of Public Health (DPH) or a multistate Nurse Licensure Compact (NLC) license that allows practice in Connecticut.Experience: Current clinical nursing experience (3 to 5 years) with two years of supervisory or charge nurse experience.Required: Valid/current BLS Healthcare Provider.Certification: Current Nurse Certification in related specialty preferred. If not certified, must obtain a certification within one year of hire.SkillsExcellent interpersonal and communication skills, both written and verbal; strong problem-solving, decision-making, and time management skills; demonstrated knowledge of operations, including finance, staffing, scheduling, productivity management, workflow planning, and staff development; proficiency in PC-based computer software, including Microsoft Office applicationsGENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONSIn Collaboration with the Director of Satellite OperationsParticipates in the recruitment, hiring, selection, education, and evaluations of staff Assists in the assessment of technical and professional education needs of staff and participates in developing or providing educational resources to ensure competency of all unit caregivers Supports the implementation and ongoing use of established staffing plans to meet the needs of the patients being served and ensures appropriate allocation of resources so units remain aligned with staffing targets Monitors performance of staff and departmental processes, providing timely feedback and coaching as necessary Supports the nurse director in creating and maintaining a positive work environment that supports a culture of shared decision-making and open communication and where staff are held accountable for patient and unit outcomes Participates in planning and management of the business priorities and clinical needs of the department; identifies and resolves issues affecting the delivery of patient care Understands the departmental budget and makes decisions under the leadership of the nurse director regarding the expenditures of funds to meet department objectives and maintain costs within budgeted amounts Demonstrates knowledge of applicable statutory, regulatory, and administrative requirements relative to departmental operations/accreditation; maintains compliance with all applicable state and federal regulations and hospital and departmental policies and proceduresOperational Duties of the Assistant Nurse ManagerCommunicationUtilizes established channels of communication to share information, receive feedback, and report concernsBuilds credibility with physicians as a champion of patient care, quality, and nursing professionalismEffectively facilitates consensus building with staff and medical providers to achieve the goals and objectives of the departmentPromotes peer review by providing feedback and effectively managing conflictAssists with the development and articulation of a shared vision and goalsRoutinely rounds with staff to communicate key messages and identify concerns and issuesProvides timely positive recognition and feedback for identified problems and Patient Safety AlertsRoutinely rounds on patients to obtain feedback and resolve patient experience issuesClinical PracticeActs as a role model and expert resource for staffUtilizes knowledge and experience in relevant area(s) of clinical practiceDemonstrates critical thinking and use of evidence-based practicesAssists with the evaluation of nursing practice, research, and evidence-based practicesApplies knowledge to the development, review, and implementation of standards of practice/careAssists with the development of competencies to ensure staff perform at maximum proficiencyPartners with medical providers and other disciplines to assist with establishing patient care goals for unit developmentAssists in the direction and supervision of staff to promote a healthy work environmentEvaluates patient care delivery model and the required staff, equipment, and resources to provide safe and optimal patient careMaintains personal and professional growth of self and othersSupports all stages of child development by training and guiding staff to implement developmentally appropriate interactions that promote growth.Quality and Service ImprovementEnsures safe, quality, and standardized care delivery within a twenty-four-hours-a-day, seven-days-a-week operational environment by:Monitoring the continuous improvement of the quality and safety of clinical practices, services, and operations for patients and staff; ensuring compliance with legal and regulatory requirements (e.g., Nursing Practice Act, The Joint Commission [TJC], federal, state, and local requirements) updated by governmental and regulatory agencies; and contributing to the design and implementation of systems, processes, and methods to evaluate and improve patient care within assigned department and across the continuum of care.Articulates the organization’s performance improvement initiativesAssists in the development of unit goals and quality initiativesAssists in developing, implementing, and evaluating quality improvement initiatives and projectsMaintains unit compliance with all regulatory requirementsAssists in the resolution of customer complaints and facilitates process enhancements to improve customer satisfactionLeadershipHas delegated authority to access and utilize workforce management systems, including Workday, to support staffing adjustments, schedule management, timecard review, and payroll-related workflows, in accordance with organizational policy.Has delegated authority to initiate, document, and participate in corrective action and performance management processes in collaboration with the Director of Satellite Operations and Human ResourcesInitiates and participates in counseling, coaching, and mentoring of unit staff, and collaborates with the Director of Satellite Operations and Human Resources on corrective and disciplinary actionsSupports schedule development, real-time staffing adjustments, and shift coverage decisions, including approval of schedule changes and overtime, in alignment with departmental guidelinesSupports shared governance structures and unit-based councils by facilitating staff participation in decision-making related to practice, quality, and work environmentIn the absence of the nurse director, provides leadership and directionAssists the nurse director on conducting performance evaluationsEnsures staff compliance with all mandatory classes and educationFacilitates interdepartmental and multidisciplinary relationshipsFacilitates a culture of creative thinking and acts as a change agentIs responsible for own professional growth and supports work-life balanceParticipates in at least one professional organization and encourages others to participateFinancial ManagementAssists with developing the unit budget by providing input and evaluation of processes and equipmentAssists the nurse director with achieving departmental financial targetsProvides education to team members on the financial implications of unit operationsAssists with product evaluationAssists with utilization review, including length of stay and throughputAssists with monitoring the utilization of staffCOMPETENCIESClinical competencies for this position shall be relevant to the population of patients served. Leadership competencies shall be reflective of the role the position carries out in day-to-day responsibilities and accountability. Additional competencies may be required (either by regulation or law), as assessed by the director according to changes in patient population served or advancements in practice.Other:May occasionally be required to work on weekends/holidays based on operational needsOther duties as assignedPHYSICAL DEMANDSJob requires continuous periods of walking, standing, bending, reaching, with periodic sitting. Occasional climbing, squatting, and kneeling as related to patient care.Job requires the ability to lift or carry objects up to 10 pounds continuously, 20 pounds frequently and up to 40 pounds frequently for assisting with patient transfers and bed mobility. Ability to push/pull up to 25 lbs. frequently for medication carts/equipment and 50 pounds occasionally for patient care and mobility activities.Job requires frequent use of gross, fine motor and sensory skills in order to pass medications, perform assessments and treatments, and handle equipment used in patient care.Work Demands:Job requires working primarily indoorsFrequently with and around othersMay Occasionally be required to work on Weekends/holidays based on operational needsJob requires on call duty and emergency responseJob involves possible exposure and handling of the following: bloodborne and/or airborne pathogens, body fluids, infections and contagious diseases, latex, antineoplastic and other hazardous drugsCognitive Demands:Position requires independent problem identification, abstract reasoning, and adaptability. Quick decision-making on issues with significant organizational impact is required.A very high degree of selective attention, discernment, perception and/or concentration is necessaryPosition requires a high degree of writing proficiency, including attention to detail. A working knowledge and familiarity with medical terminology and professional/medical documentationMust be able to coach and assess skills of staff membersPosition requires high degree of reading and auditory comprehension of abstractions and an ability to make inferences and respond to verbal directionsJob requires ability to work with mathematical data, reading, computing, developing, analyzing, and monitoring of budgets, quality reports, and medication administration.The above accountabilities represent work performed by this position and are not all-inclusive. #J-18808-Ljbffr Hospital for Special Care