Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

K-12 Software Support Specialist

$45k

Edupoint Educational Systems

Description Company Description Edupoint Educational Systems delivers innovative enterprise software solutions for managing K-12 educational data, backed by over 30 years of leadership in student information and instructional management technologies. The company's flagship product, the Synergy® Education Platform, integrates tools for online registration, gradebooks, assessments, special education management, and more—all within a unified platform powered by real-time data for informed decision-making. Serving over 3 million students across the nation, Edupoint focuses on enhancing performance at both district and student levels. By streamlining communication and data management, Edupoint empowers educators to maximize student achievement efficiently and effectively. Current or former Educators / Teachers highly desired. This role is for our Instructional Applications product unit. This product unit focuses on the part of our system that teachers utilize on a daily basis, such as Gradebook, Analytics, Assessment, LMS, MTSS etc. Hours Eight-hour shift M-F within 4:00 AM to 6:00 PM Arizona Time operating hours, multiple shifts available. Salary $45,000 + Uncapped Guaranteed Monthly Bonus Bonus Eligible for a monthly performance bonus tied to uncapped ticket closures and quality standards. Why you’ll like this role You’ll help K–12 school districts succeed by solving real problems in the Synergy® Education Platform—while building technical skills (web apps, databases, troubleshooting) in a supportive team environment. Role Description This full-time, on-site role based in Mesa, AZ involves providing expert software support to K-12 education clients using the Synergy® Education Platform. As a K-12 Software Support Specialist, you will resolve customer inquiries, troubleshoot technical issues, and deliver excellent service to maintain system functionality. Daily responsibilities include analyzing support requests, resolving software problems, and ensuring user satisfaction while adhering to company quality standards. Qualifications Experience in Customer Support and Technical Support roles within a software environment Strong Analytical Skills and a proactive approach to Troubleshooting software-related challenges Proven expertise in Software Support, including the ability to assist users in navigating complex applications Excellent verbal and written communication skills with a customer-first mindset Ability to work effectively in a fast-paced, on-site environment Prior experience in K-12 education systems or educational technology is a plus Bachelor's degree in Information Systems, Computer Science, Education, or a related field preferred Benefits Medical Insurance w/Prescription Drug Coverage Dental Insurance Vision Insurance Generous Paid Time Off & Holidays Long Term Disability Insurance Life & Accidental Death & Dismemberment Paid Maternity & Paternity Leave Bereavement Leave Professional Development Opportunities Onsite Flu Shots for Staff & Immediate Family Stocked Kitchen w/Healthy Snacks & Drinks TRP Carpool Program Employee Assistance Program Opportunities for Community Involvement Employer and Employee Contributed Health FSA Employee Contributed Dependent Care FSA 401K Plan w/Company Matching & Immediate Vesting Short Term Disability Insurance Health & Wellness Program Company Sponsored Fitness Challenge Pet Insurance Free Parking Physical demands / work environment Primarily office-based work with extended time at a computer and phone/video meetings. Occasional lifting up to 30 lbs. Some travel/overnight trips may be required. Disclaimer This description reflects general duties and is not a contract of employment. Responsibilities may change based on business needs. Edupoint Educational Systems is an Equal Employment Opportunity Employer. Edupoint provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #J-18808-Ljbffr Edupoint Educational Systems

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the K-12 Software Support Specialist in Arizona City, AZ vacancy
  • $17.84 - $21.4 per hour

    The Admissions Support Center (ASC) specialist, working in a fast paced and dynamic environment, is responsible for supporting PMI’s branch campuses by...  ...Plan (ESOP) - build equity in your future. Retirement: 401(k) Plan with up to a 10% Employer Match. Healthcare Options:... 
    Suggested
    Hourly pay
    Full time
    Temporary work
    Work at office
    Shift work
    Weekend work
    Afternoon shift

    Pima Medical Institute

    Arizona City, AZ
    3 days ago
  • $17.84 - $21.4 per hour

    Admissions Support Center Specialist (Full-Time) Location: Remote / Corporate Support Center | On-Site or Remote Type: Full-Time | FLSA Status: Non...  ..., Dental, and Vision coverage. Retirement & Financial: 401(k) Plan, Health Savings Account (HSA), Flexible Spending... 
    Suggested
    Hourly pay
    Full time
    Temporary work
    Remote work
    Flexible hours

    Socket.dev

    Arizona City, AZ
    4 days ago
  •  ...Position Overview The Vice President, Software Delivery is responsible for enterprise software...  ..., disciplined PSR execution, and PMO-supported cross-department initiative delivery....  ...Engineering, or equivalent experience. ~12+ years of software engineering leadership... 
    Suggested

    Verra Mobility

    Arizona City, AZ
    1 day ago
  •  ...Mesa, AZ is hiring a Customer Service Representative to provide support via phone, email and chat, resolving inquiries with a professional...  ...customer service experience; call center preferred. Benefits include health, dental, vision and 401(k). #J-18808-Ljbffr Manpower, Inc.
    Suggested
    Full time

    Manpower, Inc.

    Arizona City, AZ
    1 day ago
  •  ...including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. Job Summary The Peer Support Specialists (PSS) assigned to PCMH/OTP Community-Based Services will perform only the duties of a Peer Support Specialist addresses one-... 
    Suggested

    Community Bridges

    Arizona City, AZ
    3 days ago
  •  ...Community Bridges, Inc. (CBI) seeks a Peer Support Specialist for PCMH/OTP Community-Based Services to address day-to-day problem solving and support for normalization and reintegration into the community and the facility. The role uses recovery philosophy with the client... 

    Community Bridges

    Arizona City, AZ
    2 days ago
  • Lead Software Engineer Job Location: Mesa AZ Looking for.NET Lead Developer. Skills- 12+ Years Experience..NET, C#, APIs, and OAuth. About Us Founded in 2007, InterSources Inc is a Small Business Enterprise (SBE), Minority Business Enterprise (MBE) & Women-Owned Small Business... 

    InterSources

    Arizona City, AZ
    1 day ago
  •  ...open to any day and any shift. Responsibilities include supervising clients, conducting safety checks, documenting observations, facilitating groups, and supporting activity planning to promote treatment goals and engagement. #J-18808-Ljbffr Canyon Vista Recovery Center
    Day shift

    Canyon Vista Recovery Center

    Arizona City, AZ
    1 day ago
  • $21.34 - $31.48 per hour

    Peer Support Specialist CERT Featured Job Under the direction of the Clinical Coordinator, the Peer Support Specialist provides individual and group peer support services to program participants and families, including assistance with more effectively utilizing the service... 
    Hourly pay
    Flexible hours
    Afternoon shift

    Valleywise Health

    Arizona City, AZ
    2 days ago
  • $19.89 per hour

     ...Public Schools invites applications for a Student Intervention Specialist at Superstition High School in Mesa, AZ. This on-site role...  ...focuses on safety, student well-being, and behavior management to support inclusive education. The position is full-time (35 hours/week)... 
    Hourly pay
    Full time

    Mesa-Public-Schools---A

    Arizona City, AZ
    4 days ago
  • Socket.dev is seeking an Admissions Support Center Specialist to be the friendly voice guiding prospective students and families toward educational goals, handling inquiries, and helping set appointments with Admissions Representatives. This full-time role offers a remote... 
    Remote job
    Full time

    Socket.dev

    Arizona City, AZ
    4 days ago
  • RISE is hiring full-time and/or part-time Family Support Specialists for Maricopa County clients. This remote position with occasional in-office work delivers the Family Connections and Nurturing Parenting Programs using evidence-based models, in-home case management and... 
    Remote job
    Full time
    Contract work
    Part time
    Casual work
    Work at office

    Rise Family

    Arizona City, AZ
    1 day ago
  •  ...Academy of Before & Aftercare is hiring a part-time Teacher Assistant at the American Leadership Academy-Charlotte campus. You will support the Site Administrator in providing a safe, engaging environment for students before and after school hours, assisting with... 
    Part time

    ReNEW Schools

    Arizona City, AZ
    3 days ago
  • Banner Health is seeking personnel for Banner Staffing Services-AZ in Mesa, AZ. This per diem position supports medical imaging and patient services, including clerical tasks, patient transport, and department coordination. Responsibilities include greeting patients, scheduling... 
    Daily paid
    Flexible hours
    Day shift

    bannerhealth

    Arizona City, AZ
    1 day ago
  • Rise Services, Inc. is hiring a Family Support Specialist to work with Maricopa County clients in a remote role with occasional in-office work from Mesa, AZ. The position delivers Family Connections and Nurturing Parenting Programs using evidence-based models, in-home... 
    Remote job
    Casual work
    Work at office

    Rise Services, Inc.

    Arizona City, AZ
    3 days ago
  • Center for Social Dynamics (CSD) is seeking a Behavior Specialist to support students with diverse learning and behavioral needs in homes, centers, or community settings. No prior experience is required; we provide paid training and clear career milestones as you grow.... 
    Flexible hours

    Center-For-Social-Dynamics

    Arizona City, AZ
    5 days ago
  • Rise Inc Family is hiring full-time or part-time Family Support Specialists to provide in-home coordination of services for Maricopa County families. The role includes meeting families weekly, delivering evidence-based programs, and ensuring timely documentation and contract... 
    Remote job
    Full time
    Contract work
    Part time
    Weekend work
    Afternoon shift

    Rise Inc Family

    Arizona City, AZ
    3 days ago
  • Valleywise Health is seeking a Peer Support Specialist CERT to provide recovery-oriented peer services under the Clinical Coordinator. The role supports individuals, families, and communities through coaching, mentoring, and advocacy across settings including home, work... 
    Work from home

    Valleywise Health

    Arizona City, AZ
    2 days ago
  •  ...Since that time, services have grown to support children, adults, and families with a variety...  ...time and/or part time Family Support Specialists for Maricopa county clients. This is a...  ...cell phoneKnowledge of Microsoft Office software, Google Workspace and Google SuiteAbility... 
    Full time
    Contract work
    Temporary work
    Part time
    Work experience placement
    Term time
    Casual work
    Work at office
    Remote work
    Trial period
    Flexible hours
    Afternoon shift

    Rise Inc Family

    Arizona City, AZ
    3 days ago
  • Rise Inc in Mesa, AZ, is seeking Direct Support Professionals passionate about assisting individuals with disabilities. The role involves supporting daily living, hygiene, and behavioral needs. Candidates should be at least 18 years old, have strong communication skills... 
    Hourly pay
    Full time
    Flexible hours

    Rise Inc

    Arizona City, AZ
    2 days ago
  • Rise Inc Family seeks a Family Support Specialist to coordinate in-home services and support families under ADCS contracts. The role requires engaging with diverse families, maintaining accurate documentation, and meeting timelines. Work is remote with occasional in-office... 
    Remote job
    Work at office
    Local area
    Weekend work
    Afternoon shift

    Rise Inc Family

    Arizona City, AZ
    3 days ago
  •  ...Since that time, services have grown to support children, adults, and families with a variety...  ...time and/or part time Family Support Specialists for Maricopa county clients. This is a...  ...cell phone Knowledge of Microsoft Office software, Google Workspace and Google Suite... 
    Full time
    Contract work
    Temporary work
    Part time
    Work experience placement
    Term time
    Casual work
    Work at office
    Remote work
    Trial period
    Flexible hours
    Afternoon shift

    Rise Services, Inc.

    Arizona City, AZ
    4 days ago
  • Purple DriveJava Developer Share Contractual Chicago, IL | Dallas, TX | Arizona City, AZ PDT - 8486 8-12 09/16/2025 Overview:Job Description: We are looking for a highly skilled Senior Java Developer with strong expertise in Spring Boot and Microservices architecture. The... 

    Purple Drive Technologies

    Arizona City, AZ
    2 days ago
  •  ...up to 2x cheaper. By combining advanced software, robotics, and full-stack manufacturing,...  ...50 new jobs. We are expanding rapidly to support thousands of future hires, launching Hadrian...  ...life insurance plans for employees. 401(k). Relocation support may be provided for... 
    Permanent employment
    Full time
    Local area
    Relocation package
    Flexible hours

    Hadrian

    Arizona City, AZ
    5 days ago
  • Terros Health is seeking a Full-Time Recovery Coach for the Families FIRST program across the Valley, with locations in West Valley, East Valley, and Central Phoenix. The role focuses on helping families overcome barriers to substance use recovery and reunification through...
    Full time

    Terros Health

    Arizona City, AZ
    4 days ago
  • $100k - $165k

    Overview An Aerospace Embedded Software Engineer position is available at Belcan in Mesa, AZ...  ...or Computer Science degree. This role supports Belcan's vision to be the most trusted partner...  ..., dental, vision, life insurance; 401(k); education assistance; paid time off including... 
    Full time
    Local area
    Remote work

    Belcan

    Arizona City, AZ
    4 days ago
  • Lhmford is seeking an IT Support Technician for their Mesa, AZ location. This role involves providing IT end-user support, assisting with software, hardware, and network issues. The ideal candidate will possess strong analytical and troubleshooting skills, and should be... 

    Lhmford

    Arizona City, AZ
    4 days ago
  • Rise Services, Inc. is hiring full-time or part-time Family Support Specialists to serve Maricopa County clients. This remote role includes occasional in-office work from our Maricopa, AZ office and delivers in-home services using evidence-based models and case management... 
    Remote job
    Full time
    Part time
    Casual work
    Work at office
    Work from home
    Weekend work
    Afternoon shift

    Rise Services, Inc.

    Arizona City, AZ
    1 day ago
  • Community Bridges, Inc. (CBI) is seeking a Peer Support Specialist to join the F/ACT clinical team in Arizona. You will coordinate services with daily staffings and support clients, families, and significant others by sharing recovery experience and guiding access to community... 

    Community Bridges

    Arizona City, AZ
    4 days ago
  • All-Aboard-America- is seeking an Operations and Sales Support professional in Mesa, AZ. You will act as a bridge between Sales and Operations, ensuring accurate charter information from booking to completion and delivering strong customer service. The role involves updating... 

    All-Aboard-America-

    Arizona City, AZ
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to K-12 Software Support Specialist. Be the first to apply!