French Bilingual CSR/Data Entry

Job Description

Job Description

Job Summary

We are seeking a French Bilingual CSR/Data Entry professional for a temp-to-hire remote opportunity supporting customers in a structured insurance contact center environment. This French/English Bilingual Customer Service Representative role is ideal for a detail-oriented customer service professional who can communicate clearly, manage inbound customer needs, and accurately document information across multiple systems.

This position offers the stability of an insurance industry environment, clear processes, supportive team leadership, and the opportunity to build long-term career potential through a temp-to-hire path. The team values professionalism, accuracy, dependable communication, and a positive service mindset. This is a customer service focused role with no outbound sales responsibilities.

Key Responsibilities

- Handle inbound customer calls and provide professional assistance with questions, concerns, and service requests.
- Communicate clearly with customers in both French and English while delivering accurate information and support.
- Make outbound calls to insurance agents and brokers to verify information as needed.
- Respond to customer correspondence and requests via email while maintaining a professional tone.
- Review documentation, perform data entry, and update customer records within insurance tracking systems.
- Navigate multiple platforms while following established procedures, quality standards, and productivity expectations.

Compensation and Benefits

- Salary range: $40,000 to $50,000 per year.
- Job type: Temp-to-hire.
- Work arrangement: Remote.
- Candidates must currently reside in the United States.
- Customer service role only, with no outbound sales responsibilities.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
- transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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\nCompany Description

This company offers growth and a great group of people to work with.

Company Description

This company offers growth and a great group of people to work with.