Program Manager

With a passion for excellence, Golden Key Group (GKG) helps clients solve their strategic, organizational, and operational challenges to better meet their mission demands. We have serviced more than 25 Federal departments and agencies and several large commercial companies since our inception in 2002.

Golden Key Group's talented professionals, combined with our strategic partners, bring a depth of commercial and government experience and expertise. We are relentless in delivering the highest levels of services to provide tangible value and create sustainable results for our clients.

We are seeking an experienced Program Manager to lead an integrated Human Capital program supporting a federal intelligence agency. This position serves as the primary point of contact for the customer and is responsible for program operations, staffing, contract performance, quality assurance, and day-to-day execution.

The Program Manager will oversee geographically dispersed Human Resources operations in the Washington, DC metropolitan area, St. Louis, Missouri, and other locations identified by the customer. The ideal candidate is a strategic, hands-on leader with extensive federal human capital experience, strong business acumen, and a proven ability to manage complex programs and customer relationships.

The Program Manager, or designated Deputy Program Manager, must be physically present on-site each business day during normal operating hours and remain readily available to government personnel for coordination, oversight, and issue resolution.

Location: Springfield, VA

This position is being recruited in support of potential future contract awards, and qualified candidates may be considered for upcoming opportunities supporting federal government clients. Work expected to start early 2027.

Serve as the primary point of contact for government customers, company leadership, subcontractors, and teaming partners
• Lead all aspects of program management and operations, including technical, financial, contractual, staffing, and task-order response requirements
• Manage an integrated Human Capital program supporting locations in the Washington, DC metropolitan area, St. Louis, Missouri, and other customer-designated locations
• Ensure management processes and business systems support all contractual performance requirements
• Provide oversight and performance monitoring for subcontractors and teaming partners
• Lead the recruitment and resourcing of personnel needed to meet staffing requirements and respond to emerging tasking
• Oversee daily program execution and internal quality-control activities
• Ensure strict compliance with Performance Requirements Summary and Quality Assurance Surveillance Plan standards
• Maintain regular communication with senior company leaders, government stakeholders, and executives
• Provide strategic guidance and recommendations to senior government leadership
• Assess complex operational challenges and implement timely, effective solutions
• Manage competing priorities and make sound decisions in a high-pressure environment
• Balance technical, financial, operational, and contractual requirements
• Lead organizational-change initiatives and support the adoption of new processes and best practices
• Introduce relevant industry standards and best practices to improve contract administration, program management, and service delivery
• Develop and present executive-level briefings, reports, performance metrics, and program updates
• Identify opportunities to improve efficiency through federal Human Resources Information System data and analytics
• Support the integration and responsible use of artificial intelligence tools within program operations, as appropriate
• Build and maintain strong strategic partnerships with government stakeholders

• Bachelor's degree in Human Resources, Business Administration, Public Administration, Management, or a related discipline
• Active TS/SCI clearance with a current polygraph
• Minimum of 10 years of Human Resources experience
• At least five years of experience as a Program Manager leading a program comparable in size and scope to this requirement
• At least three years of experience managing geographically dispersed Human Resources operations
• At least two years of experience leading complex federal contract transitions
• Demonstrated experience managing cross-functional teams across multiple geographic locations
• Proven success overseeing contractor performance and quality assurance across diverse Human Resources functional areas
• Experience leading organizational-change initiatives and driving the adoption of new processes
• Strong business acumen with the ability to balance technical, financial, operational, and contractual priorities
• Demonstrated ability to communicate effectively and build relationships with senior-level managers and executives
• Experience providing strategic guidance and recommendations to senior government leaders
• Proven ability to assess complex operational challenges quickly and implement solutions
• Ability to manage competing priorities, exercise sound judgment, and make decisions under pressure
• Experience developing and delivering executive-level briefings and reports
• Demonstrated success building and maintaining strategic relationships with government stakeholders

• Two or more years of experience supporting the Intelligence Community
• Experience implementing process improvements using federal Human Resources Information System data and analytics
• Artificial intelligence training or experience applying AI tools to program operations
• Project Management Professional certification