Data Center Controls Technician, Controls Team

As a member of the Global Controls Team you will collaborate with highly motivated operators engineers and technicians in the data center industry to maintain and optimize critical infrastructure systems. You will be responsible for troubleshooting and maintaining the Building Management System (BMS) and Electrical Power Monitoring System (EPMS) while developing new processes and standards that drive innovation in the controls space.

AWS data centers utilize sophisticated industrial control systems to automatically operate mechanical equipment maintaining optimal temperature and pressure conditions throughout the facilities. These systems integrate and monitor multiple critical components including generators uninterruptible power sources diesel generators electrical switchgear power distribution units variable frequency drives automatic and static transfer switches air-cooled and water-cooled chillers pumps cooling towers heat exchangers Computer Room Air Handlers (CRAHs) and air economizers. Within this industrial control system infrastructure the BMS serves as the primary control platform for all mechanical systems within the data center while the EPMS functions as the primary monitoring platform for all electrical systems. This position offers the opportunity to work with technology in mission-critical environments while contributing to the reliability and efficiency of AWSs global infrastructure.

Amazon does not sponsor for immigration including for H-1B TN and other non-immigrant visas for this role.

Key job responsibilities
Manage small to medium-sized projects and programs.
Perform point-to-point checkouts between field devices and controllers.
Conduct first-line diagnostics troubleshooting and maintenance of BMS/EPMS programming code and hardware.
Provision servers controllers industrial PCs and networks; test communication between third-party devices and controllers.
Install replace configure and calibrate sensors.
Read and interpret electrical schematics and control panel drawings; apply closed-loop controls and field sensor scaling.
Supervise low-voltage contractors per AWS requirements.
Provide commissioning and systems-level testing support; create red-lined drawings.
Follow change management processes for work requests and methods of procedures.
Participate in factory witness tests and perform root cause analysis.
Manage service agreements: vendor scheduling QA and invoice review.
Enforce OSHA safety standards.

A day in the life
As a Data Center Controls Technician your primary customers are Data Center Engineering Operations (DCEO) who rely on you to keep Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS) healthy and operational. On a given day you are the boots on the ground solving problems that directly impact data center availability. You might diagnose a controller communication loss calibrate instruments feeding inaccurate data to operators or supervise vendors performing quarterly maintenance. For new builds you perform point to point testing and support commissioning alongside construction teams.

About the team

- High school or equivalent diploma
- Associates degree trade school certification or other certified training in a related technical field with 1 years of relevant industrial Controls or HVAC controls experience OR 3 years of relevant industrial or HVAC controls experience in lieu of a degree.
- Basic understanding of Industrial controls system knowledge of meters devices sensors relays and troubleshooting utilizing standard hand tools digital metering or calibration/diagnostic equipment in a data center hospitals large commercial complex water power oil & gas or similar industries.
- 1 years of experience working with low voltage controls wiring networking signals electrical and mechanical systems computers and operating systems.
- Ability to work non-standard hours and differing work rotations/shifts and overtime as required.

- A or CND (Certified Network Defender) or Network or Security
- Associates degree in related field
- 4 years of military experience
- International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
- Experience using common communication protocols (MQTT BACnet and/or MODBUS).
- 5 years of experience in controls/automation construction or related field in a technical environment.
- Demonstrated understanding of engineering documentation electrical and mechanical diagrams and standard operating procedures.
- Experience in data centers or mission critical environment
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling.
- Prior AWS/Amazon experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Louisa - 32.93 - 57.64 USD hourly

Required Experience:

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