Reemployment Program Director (PROGRAM MANAGER III)

Introduction The Maryland Department of Labor, Division of Workforce Development and Adult Learning (DWDAL) is accepting applications from qualified candidates for Program Manager III in the Office of Workforce Development (OWD). Frequent travel may be required and a State vehicle may not always be available. Reimbursement for use of personal vehicle will apply according to the State travel policy. This is a Management Service position that serves at the pleasure of the Appointing Authority. Grade 21 Location of Position

CECIL COUNTY

1275 W. Pulaski Highway Elkton, MD 21921

CHARLES COUNTY

175 Post Office Road Waldorf, MD 20602 Main Purpose of Job The main purpose of this position is to provide regional leadership, program oversight, and strategic coordination for workforce development initiatives administered by the Maryland Department of Labor. This position serves as the department’s primary representative within assigned regions and is responsible for managing multiple programs, projects, partnerships, and operational initiatives that support organizational priorities and effective service delivery. The reemployment program director leads and develops staff, fosters collaboration among internal and external stakeholders, provides technical assistance and operational guidance, monitors performance and compliance, and drives continuous improvement efforts across assigned regions. This position is responsible for coordinating complex initiatives, managing competing priorities, supporting organizational change, and ensuring that programs and services are delivered effectively and efficiently, and aligned with department goals and objectives. Position Duties Serving as the Maryland Department of Labor’s regional representative and collaborating with Local Workforce Development Boards, One‑Stop Operators, Chief Elected Officials, community organizations, educational institutions, employers, and other workforce system partners to support effective service delivery and strategic workforce initiatives. Monitoring program performance, operational outcomes, and customer service trends; identifying areas for improvement; and implementing corrective actions, process improvements, and strategic initiatives to achieve organizational goals. Managing multiple programs, projects, contracts, and operational initiatives simultaneously; coordinating resources, timelines, stakeholders, and deliverables to support effective service delivery and organizational priorities. Implementing administrative policies and providing leadership, guidance, and oversight to staff responsible for delivering workforce and employment‑related services across assigned regions. Interpreting and communicating departmental policies, procedures, and program requirements to staff, partners, stakeholders, and the public to ensure consistent understanding and implementation. Investigating operational issues, customer concerns, partner inquiries, and program challenges; developing and implementing solutions to improve service delivery and organizational effectiveness. Ensuring compliance with applicable federal, state, and local laws, regulations, policies, and procedures, including those related to program operations, personnel management, accessibility, equal opportunity, and customer service. Conducting personnel activities involving assigned staff, including recruitment, hiring, onboarding, coaching, performance management, employee development, succession planning, and disciplinary actions when necessary. Leading cross‑functional projects and coordinating efforts among multiple programs, departments, and stakeholders to support statewide initiatives and organizational priorities. Minimum Qualifications Education: A Bachelor's degree from an accredited college or university. Experience: Six years of experience in administrative staff or professional work. Selective Qualifications Applicants must meet this selective qualification to be considered. Include clear and specific information on your application regarding your qualifications. Three years of program management experience. Desired or Preferred Qualifications Experience managing Workforce development programs for varied populations. Experience establishing and maintaining collaborative relationships with internal and external stakeholders. Experience managing reemployment programs for varied populations. Experience developing, delivering, or supporting staff training, coaching, professional development, or organizational learning initiatives. Special Requirements All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment. Benefits Leave Benefits: Our generous leave package for permanent State employees includes from ten to 25 days of annual (vacation) leave per year, depending on seniority, as well as six personal days each calendar year. In addition, the State offers eleven paid holidays and fifteen days of sick leave per year. We also offer paid parental leave to eligible permanent State employees to care for and nurture children within 6 months of birth or within 6 months of an adoption of a child under 6 years of age. Our leave policies also adhere to the Family Medical Leave Act of 1993. Retirement Benefits: Maryland State employees are eligible for participation in a contributory defined benefit pension plan in which they are vested after ten years. State employees are also eligible to participate in two supplemental retirement plans: the 457 Deferred Compensation Plan and the 401(k) Savings and Investment Plan. Flexible Work Schedules: Employees of the State of Maryland typically work a forty‑hour work week. Many State agencies offer their employees flexible work schedules. The Teleworking Program enables eligible state employees to work at home, at a satellite office, or at a Telework Center. Student Loan Forgiveness: Employees with the State of Maryland are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants that meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full‑time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Free Mass Transit Benefit: Permanent State employees are entitled to use the Baltimore Light Rail, the Baltimore Metro Subway, the Baltimore Bus Service (Local Bus Service and Express Bus Service), and the following Baltimore Region Commuter Bus Routes. There is no charge to the permanent State employee with a valid State ID card. This benefit can be used any time of the day or evening, including weekends. The Free Mass Transit Benefit does not include MARC trains, commuter buses that serve Washington, D.C., or any special event buses. Health Coverage: When you come to work for the State of Maryland, as a permanent State employee (or a contractual employee who works at least 30 hours per week or an average of 130 hours a month for a period greater than 90 consecutive days), you and your family may benefit from our medical, prescription, dental and vision coverage. You also may be eligible for life, accidental death and dismemberment insurance plans at low group rates. Reduced Child and Health Care Costs: Working for the Maryland State Personnel Management System entitles permanent State employees to participate in Healthcare and Dependent Daycare Flexible Spending Accounts. These plans allow eligible employees to save, on a pretax basis, for healthcare and dependent care costs incurred during the plan year.

STATE OF MARYLAND BENEFITS

Equal Opportunity Employer Statement Maryland Department of Labor is an equal opportunity employer. It is the policy of MDOL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status. #J-18808-Ljbffr State of Maryland