Night Operations Manager

Job Description

Job Description

Run your own nightly route of commercial properties with full autonomy, a company vehicle allowance, and a direct path into facility management leadership.

As a Night Operations Manager with City Wide Facility Solutions in Reno, you'll be the quality assurance authority across a portfolio of commercial buildings throughout Northern Nevada. Each night, you'll drive your route, inspect properties, and work directly with independent contractors to ensure every client facility meets contract standards. City Wide is a management company, not a service provider. We coordinate 20+ facility services (janitorial, HVAC, floor care, window washing, and more) as a single point of contact for building owners. Your role is ensuring our contractors deliver on those commitments.

This is where operations professionals build real careers. Our Night Operations Managers develop the vendor management, client relations, and building operations skills that lead directly into Facility Solutions Manager roles overseeing full client portfolios during the day.

Your nightly responsibilities:

• Conduct quality assurance inspections across commercial building portfolio
• Verify independent contractor compliance with scope of work and client standards
• Resolve service issues on-site and coordinate contractor accountability
• Complete building audits of lobbies, restrooms, offices, and common areas
• Orient new independent contractors to building procedures and expectations
• Deliver detailed nightly recaps to your Facility Solutions Manager

Requirements

What You Need:

• Valid driver's license and reliable transportation for nightly route coverage
• Availability for 2nd shift schedule (approximately 4:30 PM to 1:00 AM, Monday through Friday)
• Strong organizational skills for managing multi-site building inspections
• Clear communication skills for contractor coordination and nightly reporting
• Self-directed work style with the ability to manage your route independently

What Sets You Apart:

• Background in quality assurance, vendor management, or field operations
• Experience in facility services, property management, or commercial real estate
• Familiarity with building maintenance, service delivery, or contractor oversight
• Bilingual English/Spanish communication skills

Benefits

Compensation:

• $24 to $26 per hour based on experience (full-time, 40 hours per week)
• Vehicle allowance for use of personal vehicle on nightly building routes
• Phone allowance for use of personal device
• Overtime opportunities during peak service periods

Benefits:

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays

Growth:

• Comprehensive training across all 20+ facility service categories we manage
• Direct development path into daytime Facility Solutions Manager roles
• Build a career in Northern Nevada's expanding commercial building market
• Learn the business operations side of a recession-resistant, essential industry

About City Wide:

City Wide Facility Solutions is the nation's largest management company in the building maintenance industry. For over 60 years, we've helped commercial property owners simplify facility operations through a single point of contact for 20+ services. Independent contractors handle service delivery while our operations team focuses on quality assurance, contract compliance, and client relationships. Our Northern Nevada office serves Reno, Sparks, Carson City, and surrounding communities in a market driven by growth in tech, distribution, healthcare, and professional services.