Shift Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Description We are looking for motivated individuals to join our team. You can choose your hours, pursue education, build skills, and be yourself while working in a fast‑paced environment that offers great benefits and opportunities for advancement. Responsibilities Lead shifts on a weekly basis to ensure a fast, accurate, and friendly customer experience. Manage assigned systems such as Training, Food Safety, and Inventory Management, set goals, delegate tasks, follow up, and report results. For Guest Service Department Manager: guarantee crew and managers deliver excellent service, execute sales promotions, provide training, and keep the Front Counter, McCafé, and Drive‑Thru organized. For Kitchen Department Manager: ensure the restaurant delivers quality food quickly, maintains food safety, controls food cost, and trains staff on production procedures. For People Department Manager: hire qualified crew, train them, schedule them to meet sales and profit goals, and foster a motivating work environment. Qualifications Previous managerial experience preferred, ideally in a restaurant, retail, or hospitality environment. Positive team player with a flexible schedule who thrives in a fast‑paced environment. Must be 18 years or older. Benefits 15-25 days paid vacation 10 paid holidays, anniversary splash and 8‑week sabbatical every 10 years Education through Archways to Opportunity including High School completion, college tuition assistance, and ESL classes Medical, dental and vision coverage Pre‑tax flexible spending accounts Short‑ and Long‑Term Disability, life and accident insurance Paid Leaves of Absence Service awards Employee Resource Connection Adoption Assistance Matching gifts program Legal Disclaimer By applying to this position, you acknowledge that you are applying to a restaurant owned and operated by an independent franchisee, not McDonald’s USA. All employment matters—including hiring, firing, discipline, supervision, staffing, and scheduling—are handled solely by the franchisee. Any information you provide will be submitted only to the franchisee. McDonald’s USA will not receive a copy of your application or be involved in any employment decision. Seniority level Entry level Employment type Full‑time Job function Management and Manufacturing Industries Restaurants #J-18808-Ljbffr