Restaurant Manager: Store 3335

Jack in the Box Restaurant Manager: Store 3335 Mission Viejo, CA 92691 - $25.00 - $33.00 / hour - full time Job Description Description Responsible for managing the overall operations of a Jack in the Box unit. Uses discretion in daily management decisions with accountability for ensuring effective execution of the Service Profit Chain (SPC) and Brand Promise. Develops team to provide excellent internal and external service, build restaurant sales and profit while ensuring compliance with policies, procedures, and regulatory requirements. Key Duties / Responsibilities Internal Service: Recruits, selects, trains, develops, and evaluates restaurant employees. Monitors staffing, implements training systems, identifies and develops internal management candidates. Creates an employee‑friendly environment, motivates and rewards employees, ensures compliance with labor laws. External Service: Manages daily activities to achieve operational excellence. Provides exceptional guest experience, ensures training and accountability for guest service and food quality, handles guest concerns, maintains brand image. Sales & Profits: Analyzes operational and financial performance, identifies trends, implements improvement plans, increases sales and profitability, manages costs and budget adherence. Selection Skills / Qualities Fostering the Culture: Demonstrates passion, integrity, honesty, trust, respect for employees and guests, active listening, effective communication, conflict management, calm under pressure. Training / Coaching / Development: Motivates and inspires employees, provides training, identifies potential for promotion, offers performance feedback. Guest Focus: Passion for high quality guest experience, understanding guest perspectives, ensures consistent quality service in fast‑paced environment. Food Quality / Safety: Strong awareness and concern for food safety, cleanliness, delivers great food. Business Management: Adapts to multiple demands, implements change, prioritizes, delegates, follows up, attends to detail, organized. Other Duties Performs other related duties as required, assigned, and directed. Qualifications Education – High School Diploma, G.E.D., or equivalent required. Associate’s or Bachelor’s degree preferred. Experience – Internal Promote: Minimum 1 year as Associate Manager or 2 years as First Assistant Manager; must be 100% certified in all workstations. External Recruit: Minimum 3 years managing a service concept with full P&L responsibility. Knowledge / Skills / Abilities – At least 18 years old, complete Restaurant Manager training, ServSafe certified. Speak, read, write English, excellent interpersonal and basic math skills, analytical, organized, self‑starter, proficient in computers, valid driver’s license, insurance, personal vehicle for travel. Demonstrates integrity and ethical behavior. Physical Requirements Stand/walk 85–95% of shift, lift/carry 10–65 lbs, move freely, operate equipment, drive motor vehicle, use computer keyboard. Reasonable Accommodation Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. #J-18808-Ljbffr Jack-in-the-Box