Barista - FT & PT, Experienced

Job Description

Job Description

Description:

We are looking for a well-trained and customer-focused Barista to join our new team at Wasco Espresso & Baked Eats! As part of the new F&B team at the Columbia River Hotel, we are looking for an experienced individual to prepare specialty coffee drinks and serve food for customers while creating a friendly and hospitable atmosphere. You will excel in this role if you are organized, calm, friendly, and you make a point to go above and beyond to make sure customers have exceptional experiences.

Essential Job Functions; include but not limited to:

• Weigh, grind, and pack coffee per customers’ orders according to Company guidelines
• Follow all Company drink recipes and procedures
• Safely handles all hot and cold drinks during drink preparation according to health and safety code
• Greets all customers with fast, friendly, personalized service and develops a rapport with our customers by learning their names, favorite drinks and food items
• Sell and serve products or baked goods and miscellaneous food items to customers in a courteous and friendly manner
• Accurately rings sales orders into cash register and counts back change to customers in a courteous and friendly manner
• Answers customer questions regarding coffee blends, preparation, and product freshness
• Maintains efficient, friendly service standards and demonstrates such standards when training other team members
• Responds proactively to prevent customer service situations
• Routinely cleans and restocks shelves, the bar area, floor, windows and grinders, and takes out trash.
• Assists in the receiving of weekly shipments, assists in inventory tracking, and maintains a clean and organized storage room
• Educate our customers and team members on the superior quality of Company products and services
• Continues to learn and educate themselves on whole bean knowledge, coffee blends, tea products, bakery items, coffee brewing, and blended products
• Maintain the highest quality, consistent product standards
• Participate in all sales promotions effectively and efficiently
• Reports all customer complaints, potential safety hazards, employee accidents, operational inconsistencies, and other necessary information to manager on duty
• Perpetuates Company Guiding Principles and House Rules

Qualifications:

• At least 1-2 years of experience with an espresso machine and tools, steeping tea, quick ovens and other coffee/food prep related tasks.
• Register and cash handling experience
• Maintains positive Company morale
• Demonstrated ability to communicate and train fellow team members (as needed)
• Excellent verbal and written skill
• Well-organized and detail-oriented
• Runs errands when needed
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, afternoon, and weekends

Benefits

All benefits are available post introductory period. Full-Time associates (30+ hours/week)

• Paid Time Off (PTO) per OR State requirements.
• Paid Vacation per company policy after one (1) year of service.
• Qualify for Medical, Dental and Vision.
• Choice Hotels team member benefits.

Part-Time associates

• Paid Time Off (PTO) per OR State requirements.
• Choice Hotels team member benefits.

This job description is not intended to be all-inclusive, additional details will be specified by the

supervisor. The associate will also perform other reasonable business duties as signed by the supervisor.

Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail. If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualified associate with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company. Videni Concepts, LLC is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.

Physical Requirements:

• Ability to stand for prolonged periods of time. In some instances, the entire shift
• Intermittent periods of sitting at a desk and working on a computer
• Ability to lift at least but not limited to 50 pounds and if more must be with assistance
• Read and visually verify information in a variety of formats (e.g., small print)
• Visually inspect tools, equipment, or machines (e.g., to identify defects)
• Ability to move quickly turning from left to right or right to left
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Flexibility in the wrist to scoop, twist, push, pull, lift, and bend