Track Security Officer

Regular Hourly Full-Time

Vernon, NY, US

Salary: $16.00 Hourly

JOB DESCRIPTION SUMMARY:

Responsible for properly executing security duties on assigned shift to adequately protect the life and property of customers, associates and the company’s property.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Provide excellent guest service to both internal and external guests.

• Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.

• Generates necessary written reports regarding security-related incidents involving customers, Associates and/or the racetrack side of the facility.

• Escorts and observes customers and Associates to ensure their safety and protection, identifies potential safety hazards and report same to the appropriate individual for proper resolution.

• Becomes familiar with hazardous materials used on property, and all applicable laws, rules and regulations governing same.

• Acts as a Dispatcher during emergency situations, and coordinates solutions to same, informs outside agencies of any unusual or suspicious situations on property.

• Operates company vehicles as directed to do so.

• Maintains a working knowledge of the Company’s facilities, as well as special events on property in order to advise customers and fellow Associates of same, whenever possible.

• Ensures safe transportation of company moneys, assists in the opening and closing of the harness racetrack.

• Interacts with customers and Associates in a positive, professional manner.

• Ensures a maximum level of customer service and satisfaction throughout the property is achieved and maintained.

• Facilitates the flow of information by attending regularly scheduled departmental meetings.

• Maintains a series of non-critical keys, accessing locked areas as necessary.

• Provides necessary security in the back stretch, barn, grandstand, and paddock areas of the facility.

• Assists with special events such as concerts, special race events, trade shows, which are held on the racetrack side of the facility.

• Responsible for maintaining a consistent, regular attendance record.

EDUCATION and/or EXPERIENCE:

High School diploma or GED required. Must be a New York State licensed Security Guard.