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Remote Quality Assurance Specialist

NexRep LLC

NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts within NexRep’s independent marketplace contractor network. The role focuses on identifying trends and collaborating with certification and operations to ensure client standards are met.

The position involves assessing agent interactions, real-time monitoring, and providing actionable feedback to improve client quality scores.

#J-18808-Ljbffr
Vacancy posted 10 hours ago
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