Product Manager, Clinician Performance

Role Description

This is an opportunity to own the performance and productivity ecosystem that drives an organization's top metrics from the ground up, through the clinician-facing mobile app experience that field teams rely on daily and the internal management tools that give operations leaders visibility and control at scale.

• The two flagship products at the heart of this role are the MySignify Scorecard, the clinician-facing performance hub, and the OCC Clinician Management Module (CMM), the operations manager's unified workspace.
• Together, these products define how 5,000+ clinicians understand and own their performance, and how operations leaders manage their teams at scale.
• This is not a maintenance role. The roadmap extends into 2027 and beyond, with AI-driven intelligence being layered into every product surface the team owns, from personalized coaching nudges to intelligent alert triage to OM performance recommendation engines.

Qualifications

• Bachelor's degree in relevant discipline or equivalent combination of training and experience.
• 4–7 years of product management experience, with a track record of owning complex, cross-functional products from discovery through delivery.
• Comfort operating in an AI-accelerated environment: you've used AI tools in your product work, and you're excited to build products where AI is a core capability, not a feature add-on.
• Ability to navigate ambiguity and stakeholder complexity; this role sits at the intersection of clinical operations, technology, and data, and requires strong instincts for when to push, when to align, and when to ship.
• Strong data orientation: you define metrics before you build, you know how to design an experiment, and you can tell the story of value from discovery through outcome.
• Excellent written and verbal communication: you can write a crisp one-pager, a spec that engineers trust, and an executive summary that drives a decision.

Requirements

• Advanced degree (MBA, MPH, or technical) is a plus.
• Healthcare industry or complex operational domain experience is a plus, not a requirement; what matters is the ability to build trust quickly with expert users (clinicians and operations managers).

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.
• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources, based on eligibility.