Clinical Assistant- Walk-in- Care- Full Time

Job Description

Clinical Assistant– Walk - in Care (Full Time)\n
\nDeliver Compassionate Care and Make a Difference Every Day!\n
\n Walk-in-Care is seeking a Full Time Clinical Assistant to join our dedicated team serving Vestal, NY, and nearby communities.\n
\n If you're passionate about helping patients and want to build a rewarding career in healthcare, this would be your opportunity to make a lasting impact.\n
\nThe Clinical Assistant provides both clinical and administrative support within an outpatient practice. This position works closely with providers, patients, and care teams to deliver high-quality patient care while maintaining efficient office operations. Responsibilities include obtaining patient information, assisting with examinations, coordinating care, scheduling appointments, and supporting day-to-day clinical activities\n
\nYour Workday: Full Time - Monday - Friday 8a-8p and Sat - Sun 8a-5p- Weekday and weekends\n
\nA rotation schedule of 12 hr, 8 hr and 9 hr shifts\n
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\nWhat You’ll Receive:\n
\n- Up to a $5,000 sign on bonus\n
\n- Competitive compensation\n
\n- Comprehensive health coverage\n
\n- Immediate PTO accrual\n
\n- Retirement plan with employer contributions\n
\n- Career development and advancement opportunities\n
\n- Tuition assistance programs\n
\n- Employee wellness and support resources\n
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\n Recognized Excellence:\n
\n- Best Places to Work 2025 - Modern Healthcare\n
\n- America's Greatest Workplaces in Healthcare 2025, 2026 - Newsweek\n
\n- America's Best-In-State Employers (PA) 2025 - Forbes \n
\n- America's Best Employers for Healthcare Professionals 2025 - Forbes \n
\n- America's Best Employers for Women 2025 – Forbes\n
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\nWalk in Care- Vestal:\n
\nVestal Shippers Road Walk-In Care provides treatment for patients with acute, non-emergency healthcare needs when they cannot see their primary care provider. The clinic treats a wide variety of conditions, including colds, flu symptoms, respiratory infections, sore throats, headaches, rashes, tick bites, UTIs, earaches, and more. This creates a fast-paced environment where Clinical Assistants play an important role in helping patients receive timely care.\n
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\nPosition Summary:\n
\nPerforms duties of a clinical and clerical nature. Maintains records and applies knowledge and skills to run a full functioning office for one or more Providers in Clinic. Assists professional staff by performing routine duties in caring for patients.\n
\nEducation, License, Certification:\n
\nHigh School Diploma or equivalent.\n
\nExperience:\n
\nKnowledge of medical terminology, ability to communicate and excellent customer service skills a must. Must be dependable, professional, flexible and able to multi‐task.\n
\nEssential Functions:\n
\n- Interviews patient to obtain medical history.\n
\n- Determines vital signs, (weight, temperature, blood pressure, etc) and documents in the patient’s medical record.\n
\n- Assists provider during exam and treatment.\n
\n- Directs patient to examination room and prepares patient for examination and treatment.\n
\n- Performs liaison duties between patients, Providers, hospital staff, etc.\n
\n- Process ancillary reports and all other patient results to the provider for review and assists with patient communication.\n
\n- Responsible for greeting patients and updating various pertinent information into the patient’s medical record.\n
\n- Routes patient after exam to proper area for visit completion.\n
\n- May be required to do phlebotomy.\n
\n- May perform high level disinfection, based on departmental equipment\n
\nOther Duties:\n
\n- Answers telephones and schedules patient appointments.\n
\n- Takes messages of a medical nature (requests for prescription refills, test results, etc).\n
\n- Performs other clerical functions as necessary.\n
\n- Exhibits good telephone etiquette.\n
\n- Quotes patient self‐pay balances at time of scheduling.\n
\n- Informs patients of their financial obligations.\n
\n- Directs patients to the patient representative for assistance with their account.\n
\n- Applies principles of disinfection/sterilization/disease transmission/universal precautions as per clinic and manufacturer guidelines.\n
\n- Assists in maintaining appropriate level of supplies.\n
\n- Attends and participates in Department meetings, along with contributing to department/office goals.\n
\n- Become familiar with ICD‐9 and CPT coding.\n
\n- Cleans, stocks, and prepares exam rooms.\n
\n- Coordinate patient appointments for X‐ray, CT scans, Physical Therapy, etc. as ordered by the providers.\n
\n- Assists with obtaining and processing referral and pre‐certification requirements.\n
\n- Maintains confidentiality, respect and consideration of patients and others.\n
\n- Applies Guthrie values (patient centeredness, teamwork, excellence) when performing daily tasks.\n
\n- Maintains equipment according to manufacturer guidelines and clinic policies and procedures.\n
\n- Performs and documents quality control on equipment as required.\n
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\nPay ranges from $17.40-$25.66 based off experience\n
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\nUpdated 8.20.25