PT Teller

Responsibilities & Duties Perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers, check cashing, cashier's checks, and money orders. Possess basic math and computer skills. Assist members in opening new accounts and verify information with outside services as required, ensuring eligibility for membership. Navigate Microsoft Office applications and the Episys Core System. Post routine transactions to the computer system independently, determining authorization for transactions on member accounts. Examine checks for endorsements and negotiability, placing appropriate holds as needed. Provide members with proper receipts for their transactions. Understand and cross-sell all services offered by the credit union. Process stop payments on share drafts, ACH, and bill payments. Provide members with account status, including current balances, loan payoffs, and account history. Accurately complete forms such as card orders, reloads, travel cards, card/check pick-ups, card disputes, and order checks via the core. Balance daily transactions quickly and accurately throughout the day and during closing, adhering to cash drawer limits. Demonstrate dependability and ability to work as part of a team. Scan member checks through ITC. Provide member phone, online chat, and email support. Accurately perform Shared Branching transactions, reviewing documentation for accuracy and completeness. Find dividend rates on deposit accounts; direct members to branch locations, business hours, and telephone numbers; navigate the SCCU website and assist members. Courteously respond to member requests and complaints, directing them to the appropriate person if needed. Participate in and promote the credit union movement. Complete any additional duties assigned by management necessary for the promotion and continuance of the credit union. #J-18808-Ljbffr