Primary Care & Consultation Coordinator - High Ticket Sales
SUSAN M STUART MD INC
Job Description
Job Description
About the Role
.We run an elite, world=renowned Plastic Surgery practice dedicated to delivering aesthetic excellence and five-star patient experiences. Our clientele expects the asolute best, and our surgeon is a globally recognized leader in the field.
We are NOT looking for a traditional medical receptionist or passive order taker. We are seeking a high performing, charismatic Sales and Patient Coordinator who knotionalws how to build immediate trust, navigate deep emotional motivations and confidently close high-ticket surgical packages.
Responsibilities:
- . Lead Conversion: Turn high-end inbound inquiries (phone, email, web) into scheduled, paid consultations
- The Consultation "Close": Conduct in-depth, erg, and influential one on one consultations alongside the Surgeon, presenting customized surgical plans and financial options.
- Pipeline Management: Actively follow up with warm leads, manage a robust sales pipeline and rescue "lost" opportunities with persistent, luxury-grade touchpoints.
- Objection Handling: Confidently navigate objections regarding pricing, timing, and fear, guiding patients to say "yes" to their transformation.
- Patient Concierge: Maintain a flawless, high touch relationship with patients from their deposit though their pre-op journey, ensuring an elite experience that generates referrals
What You Bring To The Table:
Proven Sales Track Record: Minrimum of 3-5 years of experience in high ticket B2C sales (luxury goods, aesthetics, wellness or premium services
Elite Communications: Flawless verbal and written communications. You can speak with high-net-worth individuals with poise, discretion and absolute confidence.
A base salary that respects your time, with a bonus structure that rewards your hustle.
Work in a gorgeous, state of the art facility along with an elite team Benefits including paid time off, health insurance options and exclusive internal perks/treatments
About Us:
RICHARD AK CHAFFOO, MD and SUSAN M STUART MD INC have been providing exceptional healthcare services for years, prioritizing patient satisfaction and innovative solutions. Our team is dedicated to creating a supportive work environment where employees thrive and contribute to our mission of enhancing patient well-being.
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