Shift Manager

Join Crumbl Cookies as a Shift Manager! Location: Crumbl - Milford, 1081 OH-28, Milford, OH 45150, USA Are you passionate about baking the world's best cookies and delivering excellent customer service? Do you thrive in a fast-paced, dynamic environment? Crumbl Cookies has the perfect opportunity for you! We are a rapidly growing, nationwide dessert company seeking a highly skilled and motivated Shift Lead to join our enthusiastic team, with 6 stores in the Cincinnati Area. Why Crumbl Cookies? Innovative Work Environment: Be part of an open-concept kitchen where creativity and efficiency meet. Competitive Pay: Earn $14+ depending on experience and location. Career Growth Opportunities: Enjoy continuous training and real opportunities for career advancement. Team Spirit: Collaborate with a dedicated team that shares your passion for excellence. Customer Delight: Play a key role in creating unforgettable dessert experiences for our customers. Your Role as Shift Lead: Key Responsibilities: Team Collaboration: Work closely with the General Manager and fellow Shift Leads to ensure smooth store operations. Leadership: Supervise and lead shifts (morning, mid, or closing) with 2-6 crew members. Quality Control: Drive the crew to consistently produce high-quality, from-scratch desserts. Customer Engagement: Ensure every customer has a positive experience and stays informed about new products. Strategic Decision-Making: Make important calls on when to prepare more desserts. Operational Excellence: Report on bakery conditions and inventory to leadership. Training and Development: Train new team members and provide ongoing coaching and feedback. Key Holder: Assist with opening and closing tasks. Defined Role: Shift leads do not participate in hiring or firing decisions and do not issue disciplinary actions. Requirements: Education: High school diploma or equivalent; Culinary or Associate degree preferred. Experience: Prior experience in the food & beverage industry is preferred (ServeSafe certification or willingness to complete training). Skills: Strong communication and interpersonal skills. Work Ethic: Ability to thrive in a fast-paced, time-sensitive environment. Flexibility: Availability for full-time shifts Mon-Sat, with 1 day off in addition to ALL Sundays off and many major holidays. Physical Stamina: Ability to lift up to 50 lbs and stand for the duration of the shift. Work Schedule: Guaranteed Day Off: Crumbl Cookies is closed on Sundays. Prime Shifts: Availability required for Friday and Saturday shifts. Rotating Shifts: Shifts rotate weekly between opening & mid shifts or mid & closing shifts. Priority Consideration: Applicants with open availability are given priority for promotions. Join the Crumbl Family! If you are a talented and enthusiastic individual passionate about cookies and delivering exceptional customer experiences, we want to hear from you! At Crumbl Cookies, we're more than just cookies-we're an experience. As the nation's fastest-growing cookie brand, we've redefined what it means to indulge in a sweet treat. With our unique rotating flavors, you'll find something new to love every week. Our open-concept kitchens invite you to see the magic behind each batch, while our iconic pink box adds a touch of joy to every purchase. Crumbl is where passion meets flavor, and we're looking for dedicated individuals to be part of this exciting journey. Join us and be a part of something special! #J-18808-Ljbffr