Laundry Attendant

Laundry Services Team Member

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Hilton Dallas/Southlake Town Square is proud to be recognized as one of Hilton's premier properties in North America, consistently ranking in the top 10% for guest service and overall cleanliness. As a prestigious Connie Award-winning hotel, we feature 248 beautifully appointed guest rooms and more than 28,000 square feet of flexible meeting space overlooking the vibrant Southlake Town Square.

At Hilton Southlake, we believe exceptional hospitality starts with an exceptional team. That's why we foster a workplace culture built on recognition, connection, and shared success. Team members enjoy valuable perks including employee discounts at Hilton Hotels & Resorts, complimentary daily meals for AM and PM shifts, quarterly team celebrations, and a supportive environment where every contribution matters.

Team Member Experience at Hilton Southlake

Complimentary Meals All AM and PM shift team members enjoy free, freshly prepared lunches daily—because delivering great service begins with feeling valued and cared for.

Quarterly Team Rallies Each quarter, our team comes together to celebrate achievements, share updates, and build momentum through engaging rally-style events that strengthen collaboration and team spirit.

Employee Recognition We proudly recognize outstanding performance through awards, shout-outs, and recognition programs that celebrate team members who consistently go above and beyond. Your hard work is seen, appreciated, and rewarded.

Monthly Family Breakfasts Once a month, we gather for a welcoming family-style breakfast that gives our team an opportunity to connect, recharge, and enjoy hospitality from the other side of the experience—Hilton style.

Join Hilton Southlake and become part of a team that takes pride in delivering excellence while creating a positive, rewarding experience for every team member.

Job Summary

Assure efficient retrieval, processing, and distribution of laundry to provide laundry services to our guests.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Sort all stained/damaged items and determine status for rewash or discard; maintain continuous inventory of discarded items.
• Operate the ironing and folder machines according to specifications, while processing cleaned articles through the machines.
• Fold cleaned articles and stack into designated amounts by type and size. Place stacks in specified areas of distribution.
• Remove lint and debris from dryer filters as specified in departmental procedures.
• Use cleaning chemicals according to OSHA regulations and hotel requirements.
• Check the working condition and cleanliness of laundry machinery.
• Monitor usage of chemicals and water to maximize consumption.
• Maintain cleanliness and organization of work areas throughout shift.
• Restock work areas for next shift as assigned.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near-misses, property damage or loss to management.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by supervisor/manager.
• Assists other Housekeeping Personnel when need.

Qualifications

KNOWLEDGE, SKILLS & ABILITIES

The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable

• Any combination of education and experience that provides the required knowledge, skill, and ability.
• No previous experience required.

PHYSICAL DEMANDS

• Ability to Lift, Push & Pull up to (50) pounds required.
• Frequent bending while loading/unloading washers/dryers, sorting linen and folding.
• Continuous movement throughout department.
• Standing is required during the entire shift.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Source: Driftwood Hospitality