Optometric Technician

Optometic TechnicianAt AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve. You'll join a team that invests in leadership development and internal growth, believes people and performance go hand in hand, values collaboration, authenticity, and continuous learning, and celebrates wins, supports challenges, and grows together.As an Optometric Technician, you'll work alongside the Optometrists to support all aspects of patient care and education, ensuring that patients receive exceptional care. The Optometric Technician conducts pre-testing procedures, assists with specialty diagnostic testing, performs post-exam tasks, and manages the doctor's appointment schedule to ensure every patient receives an efficient, high-quality experience from start to finish.Responsibilities include performing preliminary evaluations of patients prior to exam by the Optometrist, such as dilation, topicals, diagnostic medications, Optomap, auto reflector, visual acuity, etc. Performing verbal interviews with patients prior to visit with Optometrist to determine medical issues and reasons for their visit to provide details to Optometrist. Scheduling referral appointments with Ophthalmologists, Diagnostic follow-up visits, and other specialty referrals, and completing paperwork. Recording and maintaining patient records/files in compliance with company, federal, and state policies (HIPAA). Responding to patient telephone inquiries regarding medication, treatment, problems referring to the Optometrist as necessary. Performing diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera, etc.). Documenting medical findings and communication between Optometrist and patient in Electronic Health Records (EHR) and assisting with clerical duties related to medical documentation (participating practices only). Checking CPT codes, billings for post op, office visit, etc. Ensuring that maximum schedule utilization occurs through pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, contacting no-shows or canceled patients to reschedule. Performing contact lens insertion and removal classes (I&R) and managing the contact lens trial inventory, check-in, and take contact lens orders in person or by phone. Performing end-of-day responsibilities to include opti-schedule wrap-up, end-of-day checklist, etc. Cleaning and organizing frame boards, displays, mirrors, work bench, office area, maintaining overall cleanliness and visual appeal of the practice. May be asked to act as a scribe for the Optometrist or perform refractions. Performing other duties within the practice as requested.Experience evaluating patients for eye exams and dispensing eye exam medications. Familiarity with medical terms associated with eye treatment. Experience maintaining patients' records/files per HIPAA regulations. Industry certification (CPO, CPOA, CPOT).Qualifications include a high school or GED qualification, strong attention to detail and ability to work under pressure in a fast-paced environment, PC skills to include MC Office, Windows, and Word Processing, demonstrated ability to work collaboratively in a team environment, and excellent verbal and written communication skills to effectively and professionally collaborate with co-workers and patients.Full time employee benefits include 401(k) with match, medical/dental/vision/life/STD/LTD, employee vision discount program, HSA/FSA, PTO, and paid holidays.Physical demands include ability to utilize office equipment, prolonged sitting, standing, and walking, and ability to lift up to 10 lbs.