Pit Supervisor - $27.50 per hour

$27.5 per hour

Treasure Island Resort & Casino

*Please note: a resume is required for this position*

Pay Rate: $27.50 an hour

SUMMARY: Directs pit operations including control of secured assets and game integrity and protection. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Schedule pit assignments, train, coach, and evaluate staff and conduct performance reviews

Direct daily work activities ensuring conformance to standards, policies and procedures

Promote positive team member and guest relations

Assess table games activity and guest evaluations and communicate with surveillance

Monitor equipment to assure tables are in good repair and gaming devices meet standards

Responsible for money transactions on assigned games

Operate the table games data application

Ensure that comp guidelines are followed

Complete pit counts and reports

Process jackpots and complete required IRS forms

Assist Table Games trainer with dealer school training, departmental training or other trainings when needed

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

High School Diploma/GED or equivalent experience

1- year table games, or similar, supervisory experience preferably with knowledge of Treasure Island's policies and procedures

Preferred:

Understanding of Table Games Yield management

Knowledge in advantage play recognition such as basic strategy and card counting systems

Skills

Required:

Accurate and detail-oriented

Highly organized and ability to adapt quickly to changing priorities

Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP

Excellent written, verbal and interpersonal communication skills

Excellent problem solving skills

Strong conflict resolution skills

Abilities

Required:

Ability to follow established dress code policies and practice good personal hygiene

Ability to interact with guests, coworkers and management in a professional and courteous manner

Ability to serve both internal and external customers

Ability to speak in a clear, concise and pleasant voice

REQUIRED TRAINING

Treasure Island guest service training

TIPS training and certification

Effectively Handling Harassment training

Title 31 training and certification

Must be certified as a Table Games Supervisor in accordance with the Tribal compact

Counterfeit Identification, Basic Strategy & Count Systems, State Indian Gaming Compact, Table Games Data Application training

Any position-related training as determined by department manager

PHYSICAL DEMANDS

Must be able to stand for long periods of time with infrequent amounts of walking and sitting

Must have a good sense of balance, and be able to bend and kneel

Must be able to reach and twist routinely

Must be able to push, pull and grasp objects routinely

Must have the ability to independently lift up to 10 pounds occasionally

WORKING ENVIRONMENT

Work is performed on the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke

Must be willing to work a flexible schedule including all shifts, weekends and holidays

Occasionally must deal with angry or hostile individuals

High volume direct public contact

Apply

Vacancy posted 9 hours ago

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